The service people were terrific. They were professional, on time and did quality work. We added propane line and tank for our fireplace and bbq grill. Suburban was booked out more than one month. Not sure if this was pandemic-related or business as usual. Quotes and Billing were confusing as the bills received were not what was charged to my account. Still need to follow-up to find out why the difference, but telephone line busy and was unable to submit my cell number for automatic call back. I would recommend Suburban.

Our demand between quarterly refills increased significantly and caused an “outage” whereby we had no propane for essential household functions. It happened to be on a Sunday; so not during standard service hours. Called the “hotline” and a Suburban technician was at our home filling the tank within an hour of the call ! Outstanding customer service and greatly appreciated. Their office even called me a few days later to troubleshoot the root cause for the outage. Great team and very much appreciated !!

I have no problem with Suburban Propane. I never run out and the service is great.