I find Suburban to be a very customer friendly business. Employees are knowledgeable and ready to work on whatever the issue might be.

we had a gas leak and Suburban Propane was quick to identify and fix the problem making sure there was minimal interruptions in our vacation and to our home their quick response was very much appreciated and the technician was friendly, competent and understanding

Our demand between quarterly refills increased significantly and caused an “outage” whereby we had no propane for essential household functions. It happened to be on a Sunday; so not during standard service hours. Called the “hotline” and a Suburban technician was at our home filling the tank within an hour of the call ! Outstanding customer service and greatly appreciated. Their office even called me a few days later to troubleshoot the root cause for the outage. Great team and very much appreciated !!