I was very pleased with the customer service I received at Suburban Propane. They answered the phone in a timely manner which is important now. Dan was very helpful in giving m information and having propane tank delivered to me. Everyone I worked with there was helpful and professional.

EXCELLENT! I had to cut ties with Suburban maybe 10 years ago after decades of service from them - at the time we were using a fair amount of propane with a large space heater and gas stove. They let one of their tanks that had probably been there from day one rust out and one day it just started leaking - hissing tank and heavy gas smell on the property so the fire department had to 911 out to disconnect it - a bit scary...didn't like the way Suburban handled my call in to them initially about it, so I switched providers, despite the loyalty I felt for them. Fast forward to today when I had been badly wanting to leave the company that took over from them - (their customer service and service defined TERRIBLE)... All I can say is that is that I'm deeply satisfied - Dan (and Sarah and Mary) out of their Milford NH office made swapping out my tank (I'm only running a Generac 17K Guardian Series gen on propane now) painless, easy and PLEASANT. Every other dealer had made it difficult for me. No fee for the swap and a promotional price for the propane made it a no brainer, and they took the time to accommodate, what for them has to be a very minimal new account. - answered every question professionally. AND all the service guys that came out were great too. Highly recommend!!

I had a propane tank installed at my RV campsite, and Suburban was amazing ! The whole experience was great, they were on time and set it up in a short amount of time. The tech (Mark) answered every question I asked and was very informative. Highly recommend using Suburban for propane.