Moving up to the mountains after growing up in a city came with some new experiences for us. Thankfully our local Suburbon, and specifically David, have been absolutely wonderful.

They go above and beyond at suburban propane in Idyllwild! Shout out to the field tech, David, he is very knowledgeable and takes pride in his work. I know I’m in good hands with this group of hard workers.

SP has improved. They have really try to step up to provide a better service. One thing to point is the great communication me and Leslie in the Vista office has developed. (I hope I have her name right) she’s so amazing, patient, understanding, and helpful. Each time I call I rather to wait until she answers my call. Other customer service in other locations have not changed ( no names or locations to mention so things don’t get worse again.) I will keep my connection with Leslie and I’m keeping my fingers crossed she’s there to stay for many , many years so I don’t have to change to other propane company. Thanks guys!