SP has improved. They have really try to step up to provide a better service. One thing to point is the great communication me and Leslie in the Vista office has developed. (I hope I have her name right) she’s so amazing, patient, understanding, and helpful. Each time I call I rather to wait until she answers my call. Other customer service in other locations have not changed ( no names or locations to mention so things don’t get worse again.) I will keep my connection with Leslie and I’m keeping my fingers crossed she’s there to stay for many , many years so I don’t have to change to other propane company. Thanks guys!

They go above and beyond at suburban propane in Idyllwild! Shout out to the field tech, David, he is very knowledgeable and takes pride in his work. I know I’m in good hands with this group of hard workers.

I am a new customer and I just got wowed this morning by Kris’ dedication: my tank is at the bottom of a dirt driveway and other companies did not even want to bother with signing me a contract. Suburban signed me up anyway and attempted delivery yesterday but couldn’t because of the wet conditions, then this morning at 6am Kris came, drove that truck on a still very wet path and successfully filled the tank. It was such a nice surprise when I found the delivery note on the door knob as I was expecting I couldn’t get gas for another week or two.