We have always gotten good service from Suburban Propane gas. We made a bad investment of some no vent gas logs that we still have. I understand your don't sell them anymore. It is confusing each year to have to decide which program we are to sign up with but I love the fact that I can pay for the gas up front and not have to pay monthly bills. Just got a fill up last week and miss the yearly calendars. I also miss small tank fill up deals that are offered by other propane dealers

timely manner. great service when you call.

What began as a less than positive repair experience turned into a wonderful example of customer service. Kudos to the service manager Mike. When the initial line repair did not meet expectations, he came himself and corrected the mistakes. He spent a couple hours rerouting the line and properly venting the line as well as installing a new regulator. Thank you Mike for going above and beyond to correct the problem!!