"we are satisfied customer for many years -always received courteous service from administration and delivery,thank you"
13:47 19 Dec 19
"From appointment to delivery of my fuel . The young Lady taking my order and working so hard to get me scheduled so I wouldn't run out of propane was awesome I am a new customer and I own my underground tank she got it all taken care of. Great Job Team Suburban, Thank you a very satisfied customer"
18:24 17 Dec 19
"Bought an older home recently and just spaced that we would need to fill the propane tank. Called Suburban when we were almost out; Ashleigh there set us up with the earliest possible appointment for an inspection and fill, which happened to be a couple weeks out. A couple days later she calls; they had a cancellation and could come out early! Great service, fair pricing, budget pay options. Great experience and I'm looking forward to working with them moving forward."
18:02 26 Nov 19
"We have always gotten good service from Suburban Propane gas. We made a bad investment of some no vent gas logs that we still have. I understand your don't sell them anymore. It is confusing each year to have to decide which program we are to sign up with but I love the fact that I can pay for the gas up front and not have to pay monthly bills. Just got a fill up last week and miss the yearly calendars. I also miss small tank fill up deals that are offered by other propane dealers"
19:04 05 Nov 19
"Excellent customer service and gas prices!"
16:49 01 Nov 19
"Our long curvy driveway is quite a problem for your drivers backing to our tank. We strongly admire your people and appreciate the hard work they do. Please pass this on to them."
18:25 19 Aug 19
"Called to set up new service, was treated very pleasant. Date given to set tank, prices given etc... I do my very best to stay local, although not local to my area they do service our area & was more than pleased to accept our business. Seems they may have a few 1 star ratings but u have to take those as a 1 on 1 basis, as for this new customer, if they carry on as they started with me i will say we should have a good relationship. As for the "local"propane company I only leave messages so many times & move on to who deserves & wants our business. Should not take 3 weeks to set up an account, as proven suburban set up the account in 10 minutes over the phone- NOW THATS HOW BUSINESS IS DONE!"
15:01 24 Jul 19
"We have gotten weekly fill ups now for a year and a half. Always dependable and the courteous. When I have needed something office personnel has been very helpful. Highly recommend."
22:02 17 Jun 19
"What began as a less than positive repair experience turned into a wonderful example of customer service. Kudos to the service manager Mike. When the initial line repair did not meet expectations, he came himself and corrected the mistakes. He spent a couple hours rerouting the line and properly venting the line as well as installing a new regulator. Thank you Mike for going above and beyond to correct the problem!!"
12:01 13 Oct 18
02:22 11 Aug 18
"Good service, willing to go out of their way to educate customers, work with you, and earn your business. Give them a chance."
19:32 22 Jan 18
"I have had the best experiences with Suburban Propane since starting to use them 3 years ago. The office staff is very pleasnt and helpful and the service technician has never dissappointed. If you have ever had a bad exprience with another LP gas provider, (as I have had), then give them a try and you will be happy!"