Huge help... Great service. Jose went above and beyond helping set up a custom propane outlet in my new RV for a portable bbq along with a longer hose. Awesome guy and great service and reasonable prices.. plus he filled my portable rank for home.

This company has never ticked me off like some of the other reviewers. My experience tells me that propane contracts are inherently a PITA. But counter rudeness not a complaint here for me. Counter relations for industrial stuff (mechanical, HVAC, electrical, home/ranch, agriculture,...) is too often dicey in this area for some reason. As a good-ol boy homeowner, I've likely had hundreds of these interactions at non food/drink or chain box store counters, and I get my share of arrogance, condescension, ignorance, and general rudeness. Franklin Suburban was good 3/3 for me and the last time a boss type came out and helped me find an odd part they actually had and it cost $5 less than I expected, so, yes, I'll go back. Propane refills too high, tho. They are competing with nearby $20 tank swap kiosks.

Austin helped me get my tanks recertified and filled at the end of the day. He was very helpful and quick.