Suburban Propane-- Carol Masonis Suburban Propane in South Windsor Connecticut is one of those rare finds where a company excells in customer service and a friendly competent staff who are knowledgeable and professional. Sarge, a customer service representative whose cheerful demeanor and thoughtful empathy when dealing with customers concerns, makes for a thoroughly enjoyable experience. Sarge is well versed in product knowledge and the nuance of the propane industry. She is a tremendous asset for your company and we will continue to use and refer Suburban Propane to our friends. Again, thanks for being a exemplary company. Carol Masonis

I am a new customer with Suburban propane. When I informed them that I smelled gas by the tank they were at my place within the hour checking for leaks and replacing parts. Before leaving they checked all the gas lines and made sure my heating and hot water were working properly. I was impressed by their concern for customer safety and comfort.

I was having difficulty connecting with Suburban to get a stove installed and then I got ahold of Stephanie, a customer service representative. She cut through the red tape and got us scheduled for the work we needed done. She kept in touch with me through each step of the process. She went the extra step to give us great service. Suburban is fortunate to have an employee like her!