I had the pleasure of working out an issue with Mary Gillis, Customer Service Agent.. She was extremely helpful, professional and most of all very customer focused. I intended to cancel my service but through her efforts and her understanding of my problem, I decided to stay with Suburban.

Great service and always on time and ready to serve.

A very impressive company! Fred is our field technician and I wish all contractors could be this incredible when performing work on our home. He's spectacular! Fred has come to our home twice now, most recently today when we thought we perhaps smelled a leak. Fred genuinely cares about the safety and health of your family, he's knows his industry very well, he's thorough, professional, extremely kind and very personable. If you're able to request a technician, I'd absolutely suggest you ask for Fred.