I live in the mountains. So a lot of the heat here is propane or wood stove. I was helping out an elderly neighbor who had run out of propane, but due to the distance we live from town, I was not gonna be able to make it into suburban propane before they closed. Fortunately I saw a suburban propane truck in the neighborhood and explain my situation to him let them know that the woman had an account with them and was there anything he could do to help us. Eric, dug through his supplies found the right connection pieces and filled up her propane tank for us that night. Thank you Eric for your help. Thanks to you Julie got to stay warm that night.

I had some issues with my RV propane and the dealers recommended suburban propane in Boise. Austin is awesome. He knew exactly what it was — a switch had been turned off — and righted the ship. I will definitely now only get my propane from them !

I went in yesterday to get a special fitting for my new propane BBQ. I worked with Austin and I couldn’t be more please with his product knowledge and excellent customer service. He got the correct fitting for me based on just a picture from my phone. He also assembled a custom size regulator for me at a great price. I highly recommend Suburban Propane and Austin for anything related to propane.