Laura in the billing office is cheerful and professional, totally on top of things. She's got the kind of kindness that makes the business personal.

Regardless of weather patterns, Suburban Propane adjusts deliveries accordingly. Have been a customer for many years, and have never needed an emergency fill despite usage.

I am on Suburban's auto-fill program, but I made an online request for an oil delivery the day after Christmas. The delivery person showed up soon after to fill my tank. It wasn't until I spoke with her after that I found out the delivery was on the auto-fill schedule for that day, not due to my online request. The irony and coincidence is a bit crazy, but bottom line . . . your delivery driver was wonderful, she could not have been more helpful or nicer. I am very VERY pleased. Thank You.