Office people are friendly, helpful and courteous. Last delivery person was efficient and knowledgeable when I asked for help to see if I had a leak in one of my tanks/line/heater. Would suggest using them to others.

Suburban came the next day, checked my tank and filled it with competitively priced propane. Carmella was a pleasure to deal with. No nonsense about where are you using propane, like all the other propane distributers do, so they can maximize their price per gallon. I checked with other local distributers. Suburban was competitive. Their service was the same as I want my people to treat my customers. As long as they stay competitive, they will be back for the next refill.

I was extremely upset with my bill and I called and flipped out on not one but 2 employees, I hung up the phone and drove down to the office and spoke to Anthony, the office Manager. Even though I was extremely upset Anthony remained very composed and professional. He got me to calm down without telling me to calm down. Cause that’s would have driven me crazy. Anyway, because he was so understanding as to why I was so frustrated and upset and he offered solutions and not excuses. I left the office calmer, laughing and my problem was resolved. Anthony did ask me to just give him a call the next time something is off with their service and allow him to make it right. Thank you Anthony for being a gentleman and a professional. I’m back to being a very happy customer.