Have been suing Suburban Propane since we built our house. They are always courteous, nice, prompt, and refill every time we need it. That includes before and after a hurricane. We do have a generator and they are responsive dealing with that also. Plus no damages of any type.

My home had a propane tank when we moved in. 14 years later we ran out of propane. In all that time we had never had to have our tank filled. After trying to find a propane company I finally located one willing to fill our tank--and we never received a bill. I recently had a new set of logs installed with a remote that lights the pilot, turns on the flames, extinguishes the flames and turns the pilot off (no wasted propane!). In preparation to have that done I called several propane companies, including the one that had filled my tank when I ran out, only to be told they don't take on new customers who have only a stove and fireplace that uses propane. The I called Suburban--no problem when I told them I only need service when necessary rather than monthly. Suburban arrived this past week, , I showed them where the tank is located, the tank was filed, and I was given the receipt when they finished rather than mailing or emailing it. I immediately paid the bill online, received an email thanking me for paying and for choosing Suburban. I am so very happy I found Suburban! I have recommended them and will continue to do so.

The service people were terrific. They were professional, on time and did quality work. We added propane line and tank for our fireplace and bbq grill. Suburban was booked out more than one month. Not sure if this was pandemic-related or business as usual. Quotes and Billing were confusing as the bills received were not what was charged to my account. Still need to follow-up to find out why the difference, but telephone line busy and was unable to submit my cell number for automatic call back. I would recommend Suburban.