I went in yesterday to get a special fitting for my new propane BBQ. I worked with Austin and I couldn’t be more please with his product knowledge and excellent customer service. He got the correct fitting for me based on just a picture from my phone. He also assembled a custom size regulator for me at a great price. I highly recommend Suburban Propane and Austin for anything related to propane.

Once you get in touch with the local office, it's great and they are SO helpful and friendly. The general customer service line is not helpful whatsoever if you have questions or issues. We had a unique situation with needing propane at a construction site and they went out of their way to accommodate our needs. Thanks to the stellar staff in the Boise office!

Huge help... Great service. Jose went above and beyond helping set up a custom propane outlet in my new RV for a portable bbq along with a longer hose. Awesome guy and great service and reasonable prices.. plus he filled my portable rank for home.