I called 2 companies to come out to our new-construction home to give quotes for renting a 120-gallon tank (and continuing gas delivery service) - Suburban and AmeriGas. Roger at Suburban contacted me within a day to set up an appointment (the next day) for the site survey. He gave me the quote at the end of the appointment, assured delivery by the next week, and left me with the contract to sign or not - he did not pressure me at all. He was on time, explained to me things I didn’t know about propane tanks, and was an all-around kind person. After researching online, we knew the contract was fair, and went ahead and signed. The tank was installed and filled 5 days later! Meanwhile, we received the quote from AmeriGas the day AFTER our Suburban tank was installed! Needless to say, we are very happy with Suburbans customer service so far (stay tuned!)

Customer service department are extremely kind and try to solve any issues our delivery man is the BEST I feel special because of how he takes the time to always make sure we’re okay when he’s around the neighborhood! Never had any issues with Suburban Propane

The customer service is exceptional. Truly a wonderful company to do business with. Thank you all so much