100 Water Street
Derby, CT 06418
Retail Office HoursMon – Fri: 8AM – 5PM
Sat – Sun: CLOSED
24/7/365 Customer Service
Services Offered
Check back often as our service centers are updated frequently.
Service Areas
Your Local Suburban Propane Office Serving Derby, CT
We have been providing reliable installation and delivery of propane for residential and commercial use for over 95+ years, and are committed to our customers and the communities we serve in the Derby, CT area. Sign up today to experience our local teams who go above and beyond to provide personalized service, with your safety as our #1 priority.
Why Choose Suburban Propane For Your Propane & Energy Needs in Derby, CT
With over 700+ locations in 42 states across the United States serving millions of satisfied customers, our expertise, experience, and commitment to service sets us apart from the competition. While we provide award winning products and services, our specialists and technicians truly understand our customers’ needs and strive to make sure they get the very best from what we offer.
While there are many types of fuel options available, propane is a preferred choice to other alternatives because:
You're saving Money
Propane burns much slower and produces overall waste than other types of energy sources including natural gas. Therefore, you’re using less and keeping your wallet full.
You're helping the Environment
Propane is a cleaner burning fuel source that has a lower carbon content, which ultimately doesn’t spill or contaminate air, water, and other resources. The 1990 Clean Air Act approved propane as a clean energy source.
You're increasing your versatility
Propane can power virtually anything in your home or business, including water heating, home heating, cooking, grilling, power generation, fireplaces, indoor/outdoor living, and much more.
How Much Does Propane Cost?
Suburban Propane offers a variety of different services and offerings to our valued customers in Derby, CT . Therefore, our competitive prices vary depending on specific needs, locations, and other factors. Reach out for more detailed information and current pricing.
Customers Love Working with Suburban Propane
Ellen D.
Would recommend your driver and service to any one. Great Job Merry Christmas!
Scott R.
Great propane company. Customer service is excellent and very friendly. Deliveries are always on-time.
L F.
I'm revising my original review because I did get a response from customer service--customer service in the U.S. no less and the manager acknowledged the error and eliminated the bill completely. I'm not thrilled that Suburban dropped the ball on refilling the new tank after they took the old one, but I've been with Suburban for, I think, 30 plus years and in that time, they have dropped the ball only twice--I ran out of gas once before--and while I was looking around for a new gas company, I discovered that few of them had better records for service. So instead of one star, I'm giving them five because any company that (1) responds to a complaint with a personal note and (2) wipes out the bill to make up for an error is a company I would stick with and even recommend because, in general, the days of good customer service from large companies are over, at least in the U.S. where good customer service has become as rare as the passenger pigeon.
Frequently Asked Questions
How do I create an account?
Suburban Propane provides flexible, convenient options to manage your entire account online. To sign up, visit My Account. Once an account is created, customers are able to make payments, order fuel (for non-automatic fill customers only), view service and payment history, request paperless billing and more. Please call us 24/7/365 at 1-800-PROPANE.
Can I place an order for propane delivery?
Our customer support surpasses all with our 24/7/365 availability and friendly support staff. We are not an answering service, but a group of highly trained individuals that are here to serve you. For existing customers, fill out a Request a delivery form to schedule your propane delivery. For new customers, fill out this new customer form and schedule your propane delivery. Any questions? Please call us 24/7/365 at 1-800-776-7263.
What tank size do I need?
Determining the correct size of a propane tank for your needs depends on a variety of factors. Reach out to one of our representatives to get the most accurate information. Also, check out our in-depth resource around propane tank sizes and installation information.
Do you have other propane resources?
Yes! Be sure to check out our blog section for news, trends, recipes to make on the grill, and much more!
Propane Services for Your Derby, CT Residence
We are extremely proud to be able to provide our local residents with propane tank installation and consultation services, to help get your propane ready to use quickly and efficiently.
We also offer a budget payment plan to help manage your estimated expenses, which has been a customer favorite.
Propane Services for Your Derby, CT Business
We serve a variety of industries and applications for commercial use, including:
Fuel For Thought
Earlier this week, Suburban Propane collaborated with Operation Adopt a Soldier (OAAS), a nonprofit based in Saratoga Springs, New York, [...]
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Throughout April’s Earth Month, Suburban Propane celebrated its commitment to environmental stewardship with volunteering events held in each of the [...]
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The Go Green with Suburban Propane initiative by the Company aims to showcase clean, green, sustainable attributes of propane and [...]
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Peace of mind
with dependable
fuel supply, when
you need it
COMMUNITY
700+
Locations providing exceptional service to local communities across 42 states
EXPERIENCE
95+
Years serving our customers and their communities. Customer satisfaction since 1928
CUSTOMER SERVICE
3,300+
Dedicated employees ready to assist you with quality service for all your fuel needs
RELIABILITY
24/7/365
We are here for you with customer service representatives standing by to take your call
Please call us 24/7/365 at 1-800-PROPANE