I took down my negative review, And now I am giving this positive review because, I recieved a call from the , I think he is the field operations manager...his name is Cory, might be spelled different either way...makes no difference because he took the time to call me and apologize for the former upset and mistake.....he didn't give me a boat load of excuses, was only concerned on how to make things right and better for our future relationship....I am no longer leaving Suburban Propane to their competitor, I am staying with Suburban because I believe him and the staff efforts to continue to keep old Santa Fee, now Suburban with integrity good customer service, and I believe the local workers in the office will do their best to help the corporate office realize how it works out here with us county bumkins....Clearly we have no problem going elsewhere, and I'm pretty sure Corporate is going to realize this quickly.. So give our local office a break, there under a lot of pressure right now implementing new directives, and still trying to maintain the service and regulations we've been used to...So, I recommend Before leavingTry to work it out with SuburbanYou may be pleasantly surprised..

Awesome customer service turnaround time was fast and as promised. Thanks for recognizing our Veterans and 1st responders

Suburban Propane delivered the Propane and left a receipt. No questions asked. Great service.