I've called this company 2 times in 6 months since purchasing our house. They have been great to deal with and have been very helpful.

Have had their service for over 7 years and they have always been very helpful and respectful. Thank you!

Experienced a propane leak over Thanksgiving weekend. I shut a valve to stop the leak in outside piping, but too late... tank went empty. I called Suburban at 8:05 Monday morning. The customer service rep Tammy was very helpful, made sure that she had all the details correct, and scheduled a repair. Dave the repair tech was at my house before 10:00 AM. He knew exactly where the leak was located and repaired the pipe in less than hour. Dave was very personable, professional and knowledgeable. The process was painless, except now I have to pay to refill the 250 gal propane tank.