We had an emergent situation requiring the on-call technician, and then a full fill the next day when weather was unfavorable. I spoke to customer service to ensure we were on the list for getting a fill. The on call technician had provided all of the information and Kate, the representative I spoke with communicated so efficiently and compassionately with me, following up with me to ensure I knew the fill was able to happen. The driver made it earlier than expected, and we are grateful!

Great customer service and timely deliveries. Thanks for helping me navigate the pre-buy agreement.

We moved into our house 28 years ago. Throughout all those years, Suburban Propane’s service and professionalism has been nothing short of extraordinary. It’s a great feeling as a homeowner to know that there will never be a problem, delay or misunderstanding when calling one of the most important servicing companies you deal with. Suburban Propane is most definitely one of those!