I had significant issues calling the 800 number trying to reach someone. However, I called the local number here and got in touch relatively quickly with Shannon. She was very polite and helpful. She was even able to offer a courtesy discount which will save me considerable cash. Thank you Shannon and Suburbane Propane for making my day.

I am so thankful for the refill response time. Everytime that I call for refill Surburban so far follows through.

Great service by Michael! He was friendly and efficient. The ladies in the office were helpful and friendly, as well! This was the first time in 18 years, our fireplace has been lit and it looks gorgeous and it was right on time!