Wow! We bought a house almost a year ago and have been overwhelmed with work. We finally decided to address the broken gas run fireplace. After opening a new account, which was super easy with Jillian and Cheryle, we were able to get a safety test for free to make sure the tanks were in working order. Al Sargent was our technician. My husband and I could not have been more pleased. Al made sure all wires were hooked up, explained steps on how to work the fireplace, HE CLEANED THE GLASS HIMSELF, and showed us how to read the tanks plus checked the connection with our generator. We are looking forward to working with Suburban Propane in the future.

Fernando was creative in delivering fuel despite the snow on the driveway. The office staff was amazing and friendly when we found our talk was empty. I appreciate the amazing service I got today.

Suburban Propane has always come to fill our tank within the time period they said they would, at reasonable prices, with no hassle nor inconvenience to us. We haven't had any of the bad experiences other people have noted in their reviews. I think they're just fine.