"I had asked to get a call the day before delivery so I could unlock my gate. I had planned on upping my delivery amount during that phone call. I never got the call, hence wasn't able to increase my delivery amount. When I called, the person said it was in the notes to call so wasn't sure why I wasn't called. She said that I could get another delivery. Unfortunately, the amount I wanted to increase my delivery by is smaller than the minimum delivery allowed. Frustrating!"
18:19 17 Dec 19
"all has been good with the staff that I talk to in the office and also the men that service and deliver my propane have been great Thanks and have a Merry Christmas"
03:19 25 Jul 19
"They hire the nicest people. From the proper who answer the phone to the drivers"
02:44 16 Apr 19
"You never let me run out of fuel as others did. Your drivers and secretarial staff were always friendly and willing to accommodate. Your pricing was comparable and I have been very happy with your company."
16:35 27 Mar 19
"I had used more propane than I thought when I found out the tanks were so low. I called for a "top off" knowing it might be several days before the propane was delivered. When I had used a little bit more (I need the fireplace and generator in-in-case) I called again and found I was on schedule for Monday. How nice it was to open the front door when I got out of bed on Monday morning to find the receipt for the filling of the tanks. It was so nice to have that morning fire! Thanks, a lot.Emma"
01:21 15 Mar 19
"Very friendly people and excellent service! We were out of propane recently, realized it late at night, called them hoping for a delivery sometime the next day - and they came out the same night, just an hour or so after we made the call. Thank you Suburban Propane!"
20:53 14 Mar 19
"The driver who delivers my oil is outstanding!!! Very courteous. He pulls out an extra 50' of hose to avoid hitting my shrubs, etc. He is also an expert driver and never puts a tire off my curved, narrow driveway."
11:28 12 Mar 19
"We've been customers for over thirty years. Always very satisfied with their service."
22:43 11 Mar 19
"Friendly and knowledgeable service."
15:09 23 Nov 18
"We just became new Suburban customers today. We had new tanks installed this morning. Ralph and Tim did a great job. They were very safety conscious and thorough. They also explained everything they did to ensure we were happy."