ADDRESS & PHONE:

SERVICE AREAS:

Proudly serving the following Upper East Texas Counties: Anderson, Camp, Cass, Cherokee, Franklin, Greg, Harrison, Henderson, Hopkins, Marion, Morris, Panola, Rains, Rusk, Smith, Titus, Upsher, Van Zandt & Wood.

STORE HOURS:

SERVICES OFFERED:

WHAT OUR CUSTOMERS HAVE TO SAY:
Shirley Smith
14:28 25 May 22
"Very friendly and service oriented"
Kane Vincent
13:49 23 Mar 22
"Not off to a great start. Called to initiate service and got a call back from a location 1200 miles away. After that, it took 3-4 weeks to finally get a call-back to get the installation scheduled because they are short-staffed. They never did give me a firm price on the installation beforehand because they said I had to wait for a technician to call me with the numbers. A technician never called with the estimate, they just went ahead and scheduled the installation and then tried to charge over $400 for it. I was able to get that down to just over $300 after having them itemize the charges and discovered I was being charged for extra things. Was told that tank rental would be $55 but when I received the contract, it showed $99. Was told that they would call me to schedule the initial fill but after a week I ended up just calling them. On the plus side, everyone was friendly. Just seems like they need more help. For a nationwide company, I'm very surprised at the level of disorganization. I don't anticipate having to deal with them for at least a year when I'll need my next fill but if anything changes, I'll update this review."
Matt H
20:02 19 Nov 21
"The crew at Suburban Propane did an awesome job!"
MTxYeti
19:34 23 Dec 20
"Great service! Fast & professional!!"
Frank Robar
01:59 17 Nov 20
"Everyone at Suburban Propane was very courteous and professional. I highly recommend this company."
Clay DuPree
17:58 21 Oct 20
"Prompt, efficient, and friendly."
Andrew Dawson
19:52 28 May 20
"Excellent customer service. Charolette and Eric were able to help me with an old tank the same day that I called, THEY ROCK! They will be my go to source for propane from now on."
Satori Fox
22:13 09 Mar 20
"The personnel at Suburban Propane are kind, good, efficient and honest. Recently I installed a new gas water heater but the unit prior to that was somewhat problematic. The tech at Suburban Propane was able to fire up the heater safely and I used it with confidence for a time before its replacement. There is nothing that would convince me to give my business to a competing gas company. Suburban Propane does it right!"
richard soape
17:31 26 Dec 19
"Always great service. Your delivery staff are friendly, professional and very efficient. Thanks for your great service."
Dennis Hughes
19:54 05 Sep 17
"Very nice staff and helpful."
Kenny Carnes
03:17 16 Mar 17
"Great service"
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