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"We needed a propane tank and line installed for a gas insert to our fireplace. We contacted Suburban Propane. They setup and sent a technician out to inspect where we could place the tank and run a line. It all went well. I then scheduled the install and on the day we set it too was installed and all went well. I had to call the office a few times and the ladies who answered the phone were polite and helpful. As far as we see it Suburban Propane is a great place to do business. Cheers!"
18:55 19 Aug 22
"Very professional company. We have never had an issue with their service, quality of work, or delivery’s. Also, when you call the office, you get to actually speak with a person."
17:09 10 May 22
"Good service and good energy management advice."
21:56 04 Apr 22
"Suburban provides great customer service."
Alisa Marie Arleth
13:55 23 Mar 22
"Great customer service!"
16:06 11 Feb 22
"I have a pretty big tank for my little fireplace, I haven’t received propane since I moved in 3 years ago. But there is no gage… the customer service person was wonderful and she got me all squared away with a partial delivery. They came yesterday and I am good to go!"
14:42 30 Sep 21
"Suburban was great to deal with . Very courteous and pleasant . Customer service was very professional and they came out whenever they were scheduled to come out . Would definitely recommend this company ."
14:11 17 Aug 21
"Under some very trying and challenging circumstances, Suburban came through and we are grateful"
18:54 06 Aug 21
"The level of customer service was top drawer. Thank you."
01:45 17 Jan 21
"Had a propane leak in the connection that goes to the dryer 6:00 on a Saturday night. Called Suburban and they sent out Paul B. He was wonderful! Customer service was great and Paul was even better. Thank you for helping us out! Fee was reasonable as well."
21:04 23 Dec 20
"It has been a pleasure to do business with Suburban. No hassles, just straight forward, fair pricing. I’m so thrilled I was referred to this honest business."
22:09 21 Nov 20
"Suburban is always responsive to our requests and they deliver so quickly when requested. Highly recommended!"
22:53 20 Nov 20
"I went to check my tanks before winter hits and was going to call surburban propane but they had already left a message on my phone that there tech was coming the next day. You can always rely on them . What a great company 👍🏻👍🏻."
15:53 09 Oct 20
"Excellent customer service. Well organized management. They would be super if they figured out how to provide a four hour window the day before they come. Nevertheless, the are reliable and helpful.Edward"
20:13 01 Sep 20
"Just had new tanks installed that required some extra work. Jeff and Jason were a pleasure to deal with. They arrived on time, worked efficiently, and took the time to answer my questions in detail. Have been a customer for over 20 years and am always pleased with everyone I have contacted in the company. I highly recommend them!"
22:32 06 Jul 20
"Satisfied with the services provided by your company!"
15:28 21 Apr 20
"Suburban Propane in Telford has one of the most pleasant staffs to deal with I have experienced in the business. They have consistently worked with me to meet my needs and it is a pleasure to call anytime I have an issue. Thank You to Theresa and the rest of the staff over at Suburban!"
13:01 20 Feb 20
"Always so polite and helpful on the phone and my delivery was days earlier than originally scheduled. Top notch company."
19:28 19 Feb 20
"They never let us run out, never have to call them to come out to refill. Very reliable company, Never have to worry ! Thank you !"
16:48 20 Jan 20
"I have had an incredibly positive experience with Suburban. I noticed a faint propane smell that intensified over the course of a few hours. After shutting off the valve on the tanks, I reached out to suburban as they were the last propane retailer to service the house before I purchased it. I called suburban to notify of the potential gas leak and received excellent customer service from Teresa. She helped me navigate necessary steps and see the bigger picture. She was able to get a technician to come out within 2 hours. The technician (Jeff and Jason) investigated the issue quickly and were very professional.I stayed in contact with Teresa to order a propane delivery as soon as they were available (a few days from initial contact). Teresa continued to work on my case and was able to push the delivery up to today (same day of initial call). This is a huge life saver, given the time do the year and sub-freezing temperature. She was respectful, positive and proactive throughout my whole interaction with her. She was also able to offer me a competitive price that is slightly below the PA state prices for propane.I highly recommend this company as they are extremely professional and really invest into their customer service. Thank you, Teresa!"
17:25 22 Dec 19
"Have used Suburban Propane for years. Their rates are competitive and we have never run out of propane. Drivers are courteous billing provided immediately after fill. Will continue to use."
08:41 14 Dec 19
"Excellent service. Everybody helpful and friendly. It is a pleasure to do business with you. Merry Xmas to all."
01:59 12 Dec 19
"LP was delivered timely. Unfortunately, the payment portal was quirky. I tried to send a payment based on the invoice left with the delivery, but could not get the portal to accept payment until the online account showed the amount due."
20:09 11 Dec 19
"Suburban Propane does a wonderful job of anticipating my refill need and providing the refill before I need to call."
11:39 04 Dec 19
"We have been using Suburban Propane since they took over Farm and Home and they do a great job. The transition was seamless and we have continued to receive the same consistent service we received before. We never have to call them for oil. They deliver it on a schedule so we never have to think about it or run out of oil. I appreciate that they offer ways to help manage monthly expenses through the budget plan and that they also offer discounts the option of a discount if the bill is paid in advance. They are always courteous and efficient if we need to call them for anything and they arrive on schedule. We would definitely recommend them."
17:01 03 Dec 19
"Suburban has done a good job with adjusting auto refills to the weather patterns. Their service people are friendly and efficient."
14:21 09 Oct 17
"They have the wrong phone number on their website"
16:44 12 Aug 16
"Very friendly and great service "
22:13 05 Aug 16
"I've had two experiences in the past month with the crew at Suburban Propane in Telford. Both times everyone at this site went above and beyond expectations!The phone center ladies were very helpful in resolving my issues and the field techs were very responsive and professional."
10:31 18 May 16
"Has improved since the take over of Farm and Home oil. Still not 5 stars .I will update too 5 stars if they continue the current service ."