We have been providing reliable installation and delivery of propane for residential and commercial use for over 90 years and are committed to our customers and the communities we serve. Sign up today to experience our local teams who go above and beyond to provide personalized service, with your safety as our #1 priority.
"We decided to switch to Suburban after having been with our propane provider for 9+ years. The Rutland, VT office staff was phenomenal from the initial proposal through the execution of the customer agreement. The set up of the tank and test was completed as scheduled and done in a timely and efficient manner. First delivery of propane was completed as agreed. We has a few telephone questions and they provided fast answers. All staff has been friendly and professional."
20:42 05 Aug 22
"I spoke with Gail Dorman as I was a new customer to Suburban and recently purchased a camp. She was very friendly and knowledgeable. It was a pleasure dealing with Suburban and Gail."
17:14 27 Jul 22
"Fast and accurate help with service becoming a New Customer. Clear and easy "service" needed and how to do it all accurately and on-line communications. I appreciate the easy pay features offered with Suburban Propane, again easily accomplished on-line and via a credit card."
17:27 19 Jul 22
"We had to call to get the first fill because it was not coordinated with the tank install. However, the main office sent out a truck late in the day to rescue us from no hot water that night. The driver, Jeff, is a credit to his company; made it all OK!"
13:35 08 Jan 22
"We had a service tech come install thermostats. Couldn't have asked for a better tech was helpful and efficient. absolutely give Mike 5 stars for his services he was great!"
13:46 27 Oct 21
"Wonderful experience.Suburban takes the time to truly know it’s customer, and that customers needs.They are kind, on time, efficient and caring.A hard combination to beat!!!!"
23:20 04 Jan 21
"Fantastic company, couldn't be more impressed with their service. Excellent"
18:29 24 Dec 20
"They have great service and have great people working and service the community thank you 👍"
15:41 09 Oct 20
"Great service, requested delivery prompt as promised and the local office customer service cordial and friendly. Phone system fast and efficient too!!"
01:27 18 Aug 20
"The customer service in helping set up my account was very friendly, prompt, and efficient. The account representative that I had made the whole process easy. The technician who came to the house to test the tank, the gas system, and all of the gas appliances was thorough, friendly, and educated me a lot on gas as a home fuel. He tested the gas stove and explained how everything worked, he tested and started up the furnace and hot water tank, and showed me everything that I should be looking for, what to do if there were any problems, and how to adjust the hot water heater. I was very appreciative of all the help, and never having an account with this company before, I was impressed with the service."
14:27 25 Jun 20
"I should be getting a delivery only once per year, and a lower price. This was arranged at the beginning of my dealings with the company. The website section for payment does not have a category that designates a payment in full for each delivery, only payment plans. I choose to pay in full for the delivery price."
02:10 24 Jan 20
"My scheduled appointment was fast and easy. Everything was great."
17:29 26 Dec 19
"I have always found you to be excellent to speak with about billing, drops, etc., and been professionally treated as well."