Servicing our Friends and Neighbors throughout Central NY.



Dale Calvert
22:20 28 Oct 22
"My tank is in a difficult location.There driver did a awesome job of negotiating the service drive (in Reverse). Polite and happy! A bit hard to find these days. Thanks!"
Art Major
14:47 27 Sep 22
"Set up new propane system for spa heater via another contractor. Suburban Propane service was easy to set up, get inspected for safety, and get the first fill promptly."
jackson Lanford
18:41 26 Aug 22
"I want to commend Stephanie and Vinnie!! They both went above and beyond, to take care of my company, yesterday!! We are a very large, heavy equipment dealership, and we use a large amount of propane! I called with a couple of requests, which were both more than taken care of, and within two hours!!! Thank you both, and thank you Suburban, for your help!!"
Karen Massey
16:58 10 Aug 22
"Suburban Propane was able to arrange a date for Propane delivery that was good for my schedule. Burt came and filled my tank and also help to light the pilot on my stove. He was very professional. I would highly recommend Suburban Propane."
Jacki Jobe
00:42 28 Jul 22
"Add a great experience with Suburban!! All because of Shelia!! She was knowledgeable and her customer service skills are great!!"
John Power
15:46 03 Nov 21
"Easy to schedule propane service and Suburban Propane fills my large residential tank as well as my little portable trailer/BBQ propane bottles I leave next to the large tank."
G Cart
15:40 19 Aug 20
"Delivery driver was excellent. Mario was informative and patient with my questions."
Cindy Walker
18:15 01 Jun 20
"Customer service was excellent. Sheila knows her stuff! Installation was on time, efficient and my installer, Vinny, was knowledgeable, efficient and patient. Best service ever! Why didn’t I know about this company earlier?"
Charlene Amadore
18:26 20 Feb 20
"We have always had good service from Suburban propane. Connie that answers the phone is very courteous every time!I have a question, do you fill the 5 gallon tanks as well? They are heavy and my husband is handicapped."
William Lee
22:56 15 Jan 20
"I called in my order on Jan 5. I was told 'by Jan 11'. I know that deliveries in my area are on Monday so I called back on Tuesday when there was no delivery on Monday. Sheila informed me that I was not on the list to be delivered. I was at 20%. I was set up for the next Monday and put 'Call before Delivery'on the order, just like everytime. The first I heard was the truck backing in the yard.Now, I got my delivery and didnt run out but these other things bother me. If you are going to use Call Center people to take your order, how do I know you are getting them? And the driver said there was no information to call before on his ticket. I did not see the ticket.Sheila was very nice both times i talked to her."
Virginia Camellia Finley
22:51 30 Dec 19
"Great service, reliable company, the driver that came to my house had good knowledge regarding the job and beautiful costumer service!!!!I recomand this company with all my heart!!!Thank you Suburban!!!! I am grateful !!!!"
John Leslie
14:44 25 Nov 19
"Easily arranged the refill of our tank on-line and it all happened with minimal work on my part. Simply filled the tank and left the invoice - so perfect!"
Michael Tometich
19:27 23 Jan 19
"Ran out of propane and they were here later the same day to fill our propane. Great company."
Manuel Brown
03:50 05 Feb 16
abraham orozco
07:44 12 Jan 16
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