ADDRESS & PHONE:
SERVICE AREAS:
Proudly serving South Monterey County, all of San Luis Obispo County and Northern Santa Barbara County for all your Residential, Commercial, Ag and Industrial Propane needs.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Bob Alarcon
01:31 14 Feb 23
"Excellent customer service, good pricing, they listen and their response is fast."
Eric Booker
04:16 29 Dec 22
"I was a customer with Amergas for 22 years but not any more. You can come and pick up your tank any time as I have changed suppliers. You texted me with a time to fill the tank and never came. I called and got days promised three times. No shows. The drivers are good. Dispatch is in the Philippines , no one in the US to talk to. Good by. Suburban is now my supplier. They are great.They keep their promises and you can talk to a real person that can help you."
Lauren Van Cleef- Smith
17:51 18 Oct 22
"Helped us out in a pinch. Much appreciated!Edit: Been using suburban for over 7 years now. They can be busy, but they return calls in a timely manner. Delivery comes when they say it will and the drivers are respectful of our property and animals in the yard. A few years ago customer service was lacking, but they have changed something and are pleasant to work with now."
john herold
00:48 06 Jan 22
"Above & beyond in service and doing a great job. Can't be beat, thanks Phil"
dee aud
23:39 09 Dec 21
"I keep calling and emailing and getting no propane delivery. No delivery since June. It's freezing and I'm using the furnace. Scared I am going to run out of propane. Adding this on, still nothing. Getting that stinky emptying smell. They say they are available 24/7. Was promised a delivery 3 days ago. What's going on?I'm increasing this to 3 stars since they did finally fill the tank, but it was at 0. Not cool, since we are on automatically refilled. I called last Tuesday and the office said we were on the schedule for Wednesday ( of course I thought the next day). I panicked when Wednesday came and went and no propane. I kept nagging and the driver emailed me and said we were on schedule for Wednesday (yesterday) and he did come and fill the tank. But they should never let it get to 0. If we call, just get out and FILL THE TANK!We didn't run the furnace and were stingy with dishes and drying clothes. So, not cool.Not responsive and not considerate"
A G
16:28 08 Dec 21
"Great service all around !"
Brian Lardner
20:03 22 Jun 20
"The customer service at Suburban Propane is unequaled. The office support staff is phenomenal and Phil the Manager is absolutely awesome. We are small propane users but Phil treats us like we are his largest customers.And, there pricing is the lowest I've seen in our county."
true bright
21:18 30 Jan 20
"Straight-up honest service"
Diana Sims
01:10 30 Jan 20
"Suburban Propane always takes care of us. I’m always impressed with their prompt service."
Scott Brookman
15:41 29 Jan 20
"We switched over to Suburban from a competitor about 2 years ago. The Paso Robles, California location has great customer service. Always friendly and helpful. The delivery drivers and service technicians are courteous, friendly, answered all our questions, respectful of our property, and animals. Overall a fantastic group of local folks. As for the Suburban Propane corporate Death Star, they are okay. Our local people make up for the short comings of the large corporation. Thank you to the Paso Robles office and staff."
Lauren Van Cleef
22:58 23 Jan 20
"Helped us out in a pinch. Much appreciated!"
Martin Schacht
09:27 24 Dec 19
"I was expecting too much from them when I wrote my original snarky review.. They can only guesstimate your useage, no real time monitoring is available. The manager came out and took care of getting me going again after I had run out of propane. In the future, on the first of the month, I'll just look at the propane gauge myself, just in case."
Katie Jones
00:08 21 Dec 19
"Great company with amazing customer service!"
Joann K
00:38 05 May 18
"They were here in the time frame as indicated. Kevin found the issue right away and fixed the problem. Tested all my appliances. Kevin was very kind and friendly, great experience!!"
Jeremy Jordan
19:31 15 Jun 17
"Great place to get new or fill all your propane needs, amazing and knowledge staff!!"
Glen Mowrer
14:03 16 Aug 16
"Fast no frills cheaper propane usually. Told me 24 hrs had my tank ready in three hours with recertification of tank."