Providing local sales and service to Eastern North Carolina including New Bern, Jacksonville, Bayboro, Kinston, Greenville, Winterville, Washington, Bath, Vanceboro, Oriental, Williamston, Morehead City, Pink Hill, Chocowinity and surrounding areas.



John Cooney
15:04 02 Aug 21
"Always good dealing with the tech, appreciate the automatically refills."
Pamela Vanover
12:28 17 Apr 21
"After a phone call with Suburban Propane, I found the customer experience to be excellent, and my issue was solved."
Tim Van Leeuwen
20:01 18 Mar 21
"The tank installation was seamless. It was a couple of hiccups and scheduling upfront but that was easily allowed. The price was good for the first fill up, but we’ll see if that maintains in the future. We will definitely use suburban in the future."
Ken Nunn
15:37 18 Mar 21
"Driver was very efficient & courteous , our first experience with a gas appliance has been a delight thanks to Suburban installation and gas supply."
Sharon Watling
13:29 23 Jan 21
"Waited six weeks for an appointment. Despite getting a confirming email the morning of the appointment, and calling early afternoon for an updated status and being assured they were coming, they never showed up. It’s been 2 more days since and they haven’t even called. Not acceptable.UPDATE: Changed from one star to three. Eleven days later, we finally got our fireplace connected and operating. The office staff and the two servicemen were excellent. If this had happened on the originally-scheduled date, I’d give it five stars."
Michael Droberg
20:40 28 Oct 20
"Fast delivery. Professional staff. Highly recommend!"
steven r farrer jr
19:44 20 Oct 20
"Great to deal with. I always have propane."
Dennis Butterfield
23:32 09 Oct 20
"The delivery man that delivered my new tank was very professional and courteous. The gas delivery man David was and always is very professional and respectful, courteous. Suburban should be proud & thankful for is employment."
Maryann Salvatore
20:07 30 Aug 20
"Delete photo 1"
Anthony Robinson
19:22 27 Aug 20
"The service that I received for my propane delivery was very good.I would highly recommend this company."
Steve Norwood
16:17 06 Jul 20
"Glen and Al the Suburban technicians were very professional and knowledgeable. They got me all hooked up without a hitch.Great experience!!"
Michael Cherry
18:33 12 Feb 20
"Thanks for the great service. The driver showed up on time an checked anything an filled my tank. I am very satisfied with the service I received"
Kathy Zechello
20:40 08 Jan 20
"Our service with Suburban has been outstanding. Our service tech was prompt, professional and courteous. He explained everything in detail and made sure we were familiar with our install and system before he left."
Kim Modlin
16:03 13 Dec 19
"Never have a problem with anything. Delivery is always before tank empties,. Have a great budget pay system so you are not hit with high gas bills at one time. No problems ever"
J Pack Hindsley Jr
23:02 11 Dec 19
"Happy with the service. Keep it up!"
Paul Banta
20:06 29 Nov 19
"General service and delivery is great. No problems since we started using Suburban. Only Thing that has arisen is I rent their tank and have for years. The tank is old and in need of painting. I called the local office and they told me that they would paint it, but it would cost me approximately $100.00. Their tank and I have been paying rent for years. A little disappointed by their unconcern, but they are still great at deliveries."
Carl Deans
13:49 25 Nov 19
"Surburban's service and delivery are professional and prompt. I am totally satisfied and recommend their service all the time."
Bob Ainsworth
15:48 09 Aug 19
"Wow! In the cloud of 1 star reviews I want to buck the trend. I too have experienced some bad encounters but I met(via phone) Sandra. at the New Bern location, She is intelligent, understanding, non-confrontational, and ready to assist customers vice ready to harass customers. There has been a management change in this location, obviously for the the better. Sandra takes the time to look for what specials might be available for you, gives advice on when is the best time of year to buy gas and other pertinent information. I could not possible ask for better. I was going to leave Suburban altogether but Sandra got me to stay, and as long as she stays, or the company adopts here customer service etiquette , I will stay.Thank you Suburban for a job well done and more than anything, thank you Sandra for caring, knowing and willing to act.You really have made a difference, the company should look at this and adopt your way of doing business.Sincerely and appreciatively, Bob Ainsworth"
Read More Suburban Propane Reviews on Google

Send Us a Message

  • * = Required Field

  • Hidden