ADDRESS & PHONE:

SERVICE AREAS:

Providing local sales and service to Wilmington, NC and Myrtle Beach, SC including Conway, Aynor, Loris, Little River, from Camp Lejeune, NC, to Georgetown, SC, and surrounding areas.

STORE HOURS:

SERVICES OFFERED:

WHAT OUR CUSTOMERS HAVE TO SAY:
Jim Mathews
03:40 12 Nov 22
"Very customer oriented. I needed new propane tank for gas fireplace. Old service did not want my business. As it is just one gas appliance. I called another local company and they took my name for a call back that they said may take 2 weeks. So i called Suburban and the person on the phone was very nice and immediately gave me all i needed to know. And set up delivery . At delivery the person who came was also very nice and professional. Tank installed,Tested and pilot lit! Next morning tank was filled! Great service. Great people!"
Grant Hayes
20:22 11 Nov 22
"The gentleman who installed the propane tank is an extremely efficient professional with a very kind and courteous demeanor. I thoroughly enjoyed working with him and learning from him."
Daniel Miller
03:00 20 Aug 22
"Suburban Propane is excellent to do business with! Everyone I interacted with from the company has been polite and very helpful. I would not, and do not hesitate to refer friends to them for their propane needs!"
Denny Lensegrav
18:35 19 Jul 22
"The delivery was a surprise as I was told it would be 7-10 days over the phone. It came after 3 days. Driver was very friendly and was great to talk with."
Pat Tragno
19:03 12 Jul 22
"I absolutely cannot say enough amazing things about how awesome I have been treated by Joi, who works in the office and Andrew who is a technician at Suburban Propane in Myrtle Beach. Joi's primary focus is to delight her customer through excellent service. Her expertise in business knowledge supports her ability to satisfy her customers with her knowledge, speed, compassion and sense of humor. Andrew is extremely detailed and dedicated to providing excellent customer service. He took the time to explain the propane tank as well as the gas fireplace, both of which I was not familiar. He answered all of my questions fully and clearly. He has the ability to delight his customer through his focus on providing superb service with timeliness and humor. Both Joi and Andrew should be the yardstick by which all customer service representatives across industries are measured against! Most service personnel strive to deliver the supreme, flawless level of service Joi and Andrew provide naturally on a daily basis."
Greg Morris
14:55 23 Mar 22
"Fair price.Came when they said they would. Professional, friendly workers and office staff."
Rene Le Blanc
14:31 01 Mar 22
"The installation of the tanks and line were on the date promised and done well. Job well done"
Pam Singletary
22:50 05 Jan 22
"Suburban Propane is awesome. We've never run out of propane. They also correct overcharges immediately. I always recommend them to my Northern friends."
Abby Katz
19:04 16 Nov 21
"Carmella was very polite and helpful. She answered all of my questionsand concerns. It was very nice dealing with her."
Laura Stacy
11:38 10 Nov 21
"Best Customer Service Ever! 100% Don't hesitate to join the Myrtle Beach Suburban Propane Family of customers. Very personable, responsive, caring and knowledgeable staff who goes the extra mile at every turn. Joi and Sylvia and Andrew have been a pleasure to work with. They do what they say and they say what they mean and they take care of their people. We could not be more pleased with our relationship and highly recommend!"
Scott Beam
14:12 27 Oct 21
"Andrew Wallace was superb! He was an hour early, great attitude, comprehensive, and willing to take the time to tell & show me what I needed to know. I could not be more pleased!Thank youScott Beam"
Mom Mac
20:23 22 Oct 21
"The tech made a voluntary stop since we have not needed a delivery since the tank was installed. Usage is just for grrill and fireplace. Thanks for checking!"
Lorna Spruill
14:54 30 Sep 21
"The service man came when expected, and was very thorough."
DAVID DESANTO
16:11 07 Sep 21
"used this company back in New Jersey didnt know they were here in Myrtle Beach also so now im a customer here to they have good prices and the people back home and here in my new home are all great people to deal with never had any issues but whenever i called to ask anything or set something up they were very friendly and pleasant to speak to great job guys!!!"
Patricia Tobin
14:27 07 Sep 21
"Great service - highly recommend and look forward to many continued years of service!"
Amy Hurst
15:53 17 Aug 21
"Professional and on time. Looking forward to a long relationship with this company. Good to have them for our service."
Mary Esposito
14:45 20 Jul 21
"Suburban Propane has always been great. I have no complaints with your service."
Tamera Suther
15:19 03 Jun 21
"Called Suburban for a propane delivery. Talked with Denise. She was very pleasant and easy to work with. Appreciate her professionalism."
Richard Kramer
18:11 18 Mar 21
"Spoke with the office staff regarding my recent invoice, and the woman I spoke with was very pleasant and very helpful in resolving my concerns. I have always gotten excellent service no matter what I called for."
Robert Austin
15:42 26 Jan 21
"Called Suburban because I was having a terrible time with a competitor propane dealer concerning Customer Service and price gauging. So I called Suburban. What a GREAT decision I MADE to call Suburban. I spoke to a service rep names Sylvia. She was empathetic, informative and responsive. She showed that she cared about my situation and she gave professional and reasonable advice. She answered every question and a couple of them twice. She never hurried me and she listened to all my frustrations. I am going to do everything possible to do business with them. Thank you, Sylvia -- You were terrific!"
James Ramsbottom
15:16 05 Oct 20
"Fair price for propane and service. Always friendly on the phone."
Sharon Shirer
21:38 27 Aug 20
"The best customer service in every department related to my propane service! Thank you for being so professional. I hope in the future you will be able to open an office locally in Georgetown."
Richard Hyland
13:17 05 Jul 20
"I have found them responsive and like the automatic check in that occurs with refilling the tank to the top for upcoming hurricane season!"
Dan Foust
13:18 30 Jun 20
"Driver was courteous and efficient. Checked tank, made the proper addition of gas and left quickly. Great service"
Will Hildreth
00:06 23 Jun 20
"Really nice people from the delivery drivers to the office administrators. Pleasure doing business with them!"
nick stone
18:47 16 Jun 20
"As usual great price and quick delivery switched from Ford propane 3 yr"
Michael Richardson II
12:45 10 Mar 20
"Great customer service and amazing office and field personal. Work in a timely manner."
Alex Robinson
15:47 21 Jan 20
"Such nice people that work here. They call you back when they say they will and they never miss an appointment. The prices are good but the service is exceptional. They are helping me get a new log set for fireplace; the pictures are what they offer."
Alex Robinson
15:47 21 Jan 20
"Such nice people that work here. They call you back when they say they will and they never miss an appointment. The prices are good but the service is exceptional. They are helping me get a new log set for fireplace; the pictures are what they offer."
Terri Trainor
12:32 16 Jan 20
"Only thing better would be a cheaper price!"
Lorraine Uhlig
17:14 26 Nov 19
"Super service, super delivery people and super office staff."
Alivia S
13:42 17 Oct 19
"I have used Suburban Propane now for 10 years! I have to say they are very nice here, especially Melinda! She is so sweet! They are fast to set up appointments and very friendly. I do know prices go up and down, but it is very reasonable."
Brandon Hall
13:26 10 Apr 19
"Suburban Propane has helped me more than I could express. I forgot to refill my tank in my rental - they worked with me to get it filled with no down time of hot water and other needs. They were polite and went out of their way to assist me when they didn't have to. I would like to point out specifically Melinda as the one who helped me."
David Barr
19:19 15 Mar 19
"I've had zero issues with them. Help with installs and extras. Always polite on the phone. Don't know what people are talking about on these reviews. Get a tank, they fill it, it works. Easy."
Patricia Engel
19:22 23 Jan 17
"OMG what awesome service. Called today cause I was smelling gas, called in to report this and within 20 minutes a technician was here. Turns out tank was low, no leak, I promptly got a delivery same day! Well done!"
Don Francis
02:51 06 May 16
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