EXCELLENT! I had to cut ties with Suburban maybe 10 years ago after decades of service from them - at the time we were using a fair amount of propane with a large space heater and gas stove. They let one of their tanks that had probably been there from day one rust out and one day it just started leaking - hissing tank and heavy gas smell on the property so the fire department had to 911 out to disconnect it - a bit scary...didn't like the way Suburban handled my call in to them initially about it, so I switched providers, despite the loyalty I felt for them. Fast forward to today when I had been badly wanting to leave the company that took over from them - (their customer service and service defined TERRIBLE)... All I can say is that is that I'm deeply satisfied - Dan (and Sarah and Mary) out of their Milford NH office made swapping out my tank (I'm only running a Generac 17K Guardian Series gen on propane now) painless, easy and PLEASANT. Every other dealer had made it difficult for me. No fee for the swap and a promotional price for the propane made it a no brainer, and they took the time to accommodate, what for them has to be a very minimal new account. - answered every question professionally. AND all the service guys that came out were great too. Highly recommend!!

The personnel have always been pleasant, helpful and courteous when calling in a payment or to check out balance information. Great job and very well appreciated! Merry Christmas

Coming from the city with all amenities at your finger tips, and then moving to the woods and learning about wells and propane heat and how the systems work. Well, the service technician we had took the time to explain and show us things. Customer service is key!