ADDRESS & PHONE:
SERVICE AREAS:
Proudly serving Tuolumne, Calaveras and Mariposa counties.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Tom McDonnell
15:46 23 Mar 23
"Wow, these guys have helped us several times over the last few months. Professional and prompt, and friendly and efficient. I’ll be in business with Suburban Propane for years to come! Special shout out to Les, Barbara and Serena"
Thomas Gardner
22:54 09 Mar 23
"Prompt delivery keeps us warm and happy. Ready to weather a nasty West Coast series of atmospheric rivers."
John Parkin
19:07 07 Dec 22
"Always great customer service. Whenever we call the Jamestown office with a question or request the staff is always friendly and accommodating.Delivery requests are promptly handled by field staff."
jeanine schneider
19:34 12 Nov 22
"Good customer service and reliable. Great group to do businesswith. Thank you,"
Mary Katz
13:32 25 May 22
"Our Jamestown office is always ready to help,Jennifer is the best, when she reads our meter she always makes sure to close the gate so our lil crazy dog don't get out. And let's us know when she's going in the yard."
Jen Petersen
18:59 10 May 22
"Customer service awsome."
Danny Zayac
23:37 09 Feb 22
"Ran really low on propane a little earlier than usual and called in for a propane delivery on a Tuesday. They told me that I might have to wait not till the upcoming Wednesday but the following Wednesday due to the late call. I told Barbara my situation and she said she would do her best to try to get me in earlier but it would be up to the driver Joe if he could fit it in. Well, I ended up getting my propane the next day. Thank you Barbara and Joe for the help and squeezing me in asap."
Leroy Walker
20:40 27 Oct 21
"The person that came to hook up my tank was very friendly. He made sure before he left that everything was correct and safe. My congratulations on your associates professionalism, a credit to your company."
Cheryl Caudill
18:54 15 Mar 21
"Nothing short of an amazing company. Sat evening I heard a pop noise after heater came on and then smelled smoke. Called 911 was told to not use heater by fireman.Today I called Suburban Propane, within minutes they were here. Second time they came to my rescue in the last six months. I was blessed with not only one but two very friendly and concerned technicians, Marco my life saver in October and manager Dale. Again, within minutes they discovered it was my water heater that was the problem, and had to red tag it since it was dangerous, which they hated doing I'm sure, but my safety was their main concern.I am now warm, heater back on and thanks to their recommendations on who to call for a new water heater, I should be back to normal soon, since the ideas Dale gave me on who to call to replace the water heater turned out to be spot on.In the years and years I have to call for service of any kind, this company obviously is number one in my book.."
LyNann Bertoldi
00:33 22 Oct 20
"This is the number one propane business I've ever experienced! The fella that came out to do a new customer check went above and beyond in services provided. He noticed washer gas pipe wasn't capped and did that. He, also lit my pilot light which was not an easy task because of design. Most importantly, his customer relations skills were excellent. Judos to this company!"
Anthony Garcia
14:48 05 Oct 20
"They changed my account so I could afford propane, during this pandemic. Iam still unemployed 10 months later."
Barbara Dowler
22:24 28 Aug 20
"I’m posting for my mom, valerie dowler. Your tech-mark was out several times to repair or replace the regulator for my mom‘s propane in her RV. His concern for her safety and his conscientious work went far beyond the norm, his concern that he was taking too long to get her propane working so she could have her bacon and eggs was touching.Suburban propane Mark is worth his weight in gold. He is a keeper."
Jade Rabacal
00:19 01 Aug 20
"I just signed up as a customer for my vacation home in Groveland. Jennifer McHoul was really great and and has impeccable Customer Service. Easy and seamless transaction.I highly recommend."
Nim Golightly
21:30 15 Jan 20
"Delivery and Office Personnel have always been very cooperative and extremely friendly. Delivery Scheduling has always extremely easy."
David Tomlinson
05:28 14 Dec 19
"They have never let us down. Prices are a bit high, but it is the sign of the times."
James Myers
18:15 19 Aug 19
"Suburban Propane: Service is prompt efficient and sensitive to the customers request. Immediate response to outage or leaks if any. we had a frozen valve crack and the safety measures were addressed immediately. valve repair and tank refilled within an hour we are pleased with pricing and level pay features. been with the Jamestown Office over ten years."
Steven Vincent
19:24 06 Aug 19
"Good company and pleasent people to work with."
Jeannette Zweede
16:17 20 Feb 19
"It is such a comfort for us, seniors, to get friendly, professional and prompt response from the Jamestown CA office! They keep us warm and comfortable with good deliveries."
Jeannette Zweede
16:17 20 Feb 19
"It is such a comfort for us, seniors, to get friendly, professional and prompt response from the Jamestown CA office! They keep us warm and comfortable with good deliveries."