ADDRESS & PHONE:
SERVICE AREAS:
Servicing New York Counties: Chemung County, Steuben County, Schuyler County, Tompkins County, Tioga County. Pennsylvania Counties: Potter County, Tioga county, Bradford County, Lycoming County.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Janice Biscoe
16:00 08 Jul 23
"Sorry to be so late replying but we just got our internet and phone service back! The young man who came over explained everything and did a great job. We are so thankful that we are customers of yours and you could set us up for any future problem resolutions. The generator we bought, Kohler, has 96 hours on it and with the new tank and hook-up, we don't have to worry about the propane. Thank you so much.Janice and John Biscoe"
Garyc
17:55 31 Jan 23
"Very friendly and courteous staff. Wish their prices weren’t as high as they are."
Tom Wright
18:29 07 Dec 22
"Fantastic service. Most friendly people to do business with. Thanks guys."
Pamela Salek
16:25 20 Nov 22
"Delivery people were very professional and helpful. Did a fine job installing tanks. Only complaint is that the tanks are filthy..........i think you should clean them up before their next delivery."
Tim Slike
23:50 18 Nov 22
"Mike is a awesome delivery guy. Very pleasant and filled my tank right when they said he would."
Nancy Peterson
20:03 10 Oct 22
"Excellent customer service! Fast delivery!"
Tom Roughton
02:03 03 Feb 22
"Had to pay $100 extra to get delivery earlier than 10 days, but delivery people are competent and friendly and rates are negotiable, within reason."
Danielle Folk
17:55 07 Dec 21
"Highly Recommend. I have had this company going on 3 years now. They were extremely easy to start service with. Every time I call they are nothing less than friendly. Their customer service is the best in the area. I wish all company representatives treated their customers the way the ladies at Suburban Propane do. I would recommend this company to anyone! 100% better than the other propane suppliers in the area."
Todd Fisher
13:37 20 Oct 21
"Dealing with customer service was a little hectic to get things set up but service man that came out to install tank and hook things up was outstanding , knew what he needed to do , was very thorough and explained everything and was very polite and courteous, I believe his name was Jason"
Stacy Hodge
04:22 02 Mar 21
"A very special thank you for having Corey as a member of your staff."
jim lyons
02:54 12 Nov 20
"excellent service always keeps propane tanks full"
David Rupp
19:54 25 Oct 20
"We really appreciate Suburban Propane delivering to our address. We have a cabin way off the beaten path. The road is not good. There is a gate that they have to remember a key for. Each time we order propane they do a perfect job. Thank you to the delivery driver and to Suburban Propane."
Dawn Scriven
17:52 06 Jul 20
"Awesome service and didn’t have to wait long for the fill! Love this company and the pRipley that work there!"
Gretchen Forbes
18:38 16 Jan 20
"The people in my area (Corning, Elmira, Horseheads) are always pleasant and competent, esp. Lisa and Amber. I also appreciate how efficiently my LHEAP monies are handled, with excellent co-ordination with the LHEAP County LHEAP counselor. Delivery is always as promised."
cherri harris
19:23 12 Dec 19
"Could not ask for better service,I have never run out of propane, always customer friendly thank you so much"
Bob Dunham
18:30 05 Dec 19
"Talented and friendly service technician as is always the case with Suburban Propane,"
Janice Biscoe
15:29 25 Nov 19
"Have always had the best delivery service and interactions on the phone with the people at Suburban. Very happy with the service and people."
Cheryl Larsen
14:47 25 Nov 19
"The staff is very helpful, they speak clear English and answer the phone immediately. I have never had to be put on hold. We have been customers for over 20 years. Thank you."
Cory Mccracken
14:46 19 Mar 19
Cory Mccracken
14:46 19 Mar 19
Beth Guilfoyle
20:26 12 Mar 19
"Geanie & her team were so understanding and thoughtful with extenuating circumstances regarding my account. I was blown away by their level of empathy & customer service. I highly recommend this company; they really do care about people."
Schooch Sterling
09:53 06 Jul 18
"You can't beat suburban propane ! Lived here all my life and there is no better place to get your propane and cheapest bbq tanks filled in the elmira area. Very satisfied awesome customer service keep up the good work!"
Jessica Turner
18:35 22 Jan 18
MICHELE STAPLE
11:49 23 Sep 17
"Lowest place for BBQ tank refills!"