ADDRESS & PHONE:
SERVICE AREAS:
Proudly serving St. Marys and Calvert counties.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Brenda Ratliff
17:25 09 Feb 23
"Excellent customer service and would recommend this company to everyone."
Andy Shizak
17:36 29 Dec 22
"I can't say enough good things about Suburban Propane, but here's a few.- Super competitive pricing- Excellent customer service- Superb driver delivery system- Awesome phone app that allows you and Suburban to predict and time your fuel delivery- I even had a delivery driver assist me in ensuring fuel flowed to my system. Moreover he checked for leaks at all connection points...This is what I call above and beyond service to ensure customer satisfaction it at it highest levels.- Drivers are well versed and knowledgeable when asking questions.I highly recommend Suburban Propane, and will continue to use their service!FYI - I'm not paid or endorsed. Just love leaving these kind of reviews."
Mike Roberts
21:37 30 Nov 22
"They did everything that we agreed upon, and everything that I was wanting to do and when they said that were going to do it. I really appreciate good quality service and product. Thank You"
Elizabeth Marsh
13:51 05 Aug 22
"The local offices are terrific. Don't call the 800#. They don't have a clue."
Yolanda Young
02:38 02 Feb 22
"I was very pleased with the service I received!The technician was very knowledgeable!!"
Alan Frampton
20:32 10 Dec 21
"I had a problem with my tank late in the evening. Eric came out much quicker than I expected and fixed the problem on a cold night. Thanks!!!!!!!!"
Kathy Wolfe
22:33 17 Aug 21
"Suburban has been very kind, patient and efficient for their job in servicing our home.We have been using them for over 4 years and we were new to using propane. They are quick to service your propane tank and very kind. Honest as well.Thanks Suburban"
Miranda Landmann
23:27 06 Aug 20
"Denice is really amazing. She is the best employee they have and deserves a raise!!!"
Gina Thompson
18:34 05 Aug 20
"I contacted Suburban Propane, Hollywood MD office to inquire about setting up a new account for a new construction home and had the pleasure of working with Jessica! She was a warm, friendly voice on the other end of the line! She quickly, without hesitation responded to each of my questions with ease and immediately gave me peace of mind that the information being provided to me was accurate and in my best interest. She was forth coming with information that I had not thought of, which allowed me to make a better informed decision regarding how to set up our account for the 1st time. Added bonus, she personally offered me her email and told me if I ever needed anything, do not hesitate to reach out to her. She even followed up our call with a personal email also. She is truly an asset to this organization! She demonstrates amazing people skills and delivered an outstanding customer experience for me! Thank you, G. Thompson"
MVH
15:57 25 Apr 20
"Although my service has not yet started, my experience in setting up my account was excellent. Jessica was very pleasant, informative and professional. She took the time to educate this first time propane customer and did so both over the phone and through email correspondence. Very considerate of my time during an extremely busy period in my life. Thank you!"
Jim Truhlar
20:37 29 Jan 20
"I'd say that the past 5 years have been very good. Timely delivery, good prices, friendly drivers, and easy to understand billing. MUCH better than previous years. I used to go to the local offices to get my billing explained and a senior citizen discount included...every year.And the telephone staff are much friendlier and helpful. Thanks!"
Karen Harper
20:42 15 Jan 20
"The propane gas delivery that I requested was delivered quickly and now I have sufficient gas in my tanks to keep me warm for a while. Much appreciated!"
lester pulse
20:40 08 Jan 20
"Janet in your office is always helpful and timely-really a pleasure working with her"
Julie Blancato Ellett
07:05 21 Dec 19
"I have spoken with Denise on several occasions. She is truly an asset to your company. When we had a gas leak several months ago, she sent out a repairman within an hour. She is polite, very knowledgeable and very personable. Her customer service skills far exceed any expectations."
Christina Anderson
15:04 19 Nov 19
"I've been with the company for about 13 years, they've always been accommodating and nice."
Hillbilly
19:57 21 Sep 17
"Low cost tank recertification"