ADDRESS & PHONE:
SERVICE AREAS:
Providing local sales and service to Upstate South Carolina including Greenville, Spartanburg, Anderson, Abbeville, Greenwood, Laurens and surrounding areas.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Julie Wiley
17:32 26 May 23
"This review is just of their customer service on my initial call (that's as far as we've gotten so far). I spoke with John, and he was extremely knowledgeable and helpful. Some people give you the basic information you're asking for, but John went above and beyond to help me understand how things would work with a propane tank and installation. Amerigas wouldn't even give me a quote without sending someone out for a site survey, which would cost me $209. John talked me through every little detail, freely sharing pricing. He was very genuine, and I would feel very goodabout giving this company my business."
George Patton
14:41 18 Jan 23
"I retired from the Greenville location July 2021 after 40 years of service and I've experienced now being delivered to as a regular customer and it's always been very nice thanks to Kelly Sullivan in the Greenville SC office."
David Detweiler
17:52 11 Jan 23
"Excellent and fast service The office personnel was very helpful in getting me set up with a new account and getting a service man out which did an excellent job and beyond!!"
Rosalind Garrett
21:00 30 Nov 22
"You have served us well for so many years. When we have any problem with our tank or gas line you are always able to come out and solve the problem."
JW R
17:55 19 Oct 22
"I called to inquire refilling my new clean 20lb tank for my travel trailer. The young lady (Ashley) that answered the phone was kind, friendly and informative. Being from the western part of the US I assure you that her understanding and willingness to help me get the services I need even when it sr d me elsewhere is rare! I brand new to Upstate and to the Atlantic area. It’s the feeling of community and care for others that pulled me here. When one had no reason to be kind and understanding is a business I will use without a doubt in the near future. If your employees are as professionally and genuinely kind I am happy to do business with for and why I hope to call Upstate South Carolina HOME.Thank you 🙏🏻Ashley, Sometimes a tiny random act of automatic kindness can have a profound impact… I needed to be reminded today that we are all connected and to see how blessed I am to be here. You challenged me to be better and to pass along your random act. I paid for a random strangers meal anonymously immediately. I hope that in some way it brightened their day. 🙏🏻"
Michael Klatchak
16:26 27 Sep 22
"Notification of arrival was given in a timely and automated manner. Very professional service and installer knew exactly what was required. Completed and tested the system install for leaks and that all was working correctly."
Patsy Vaughan
16:57 12 Sep 22
"Have been happy with service. Staff very friendly and willing to work with you. Would definitely recommend."
Bill Chun
17:00 14 Mar 22
"Your tank installer Thomas was awesome. He did a great job. Very professional. He made sure everything was installed correctly. He tested everything. Job well done."
Bob Klempner
21:17 05 Jan 22
"Thomas did a great job on my installation."
Wayne Weekley
13:32 27 Oct 21
"I love this company i have never had a problem and when i order my propane the customer service are so friendly as are the driver's and very professional thanks for all the years and many more"
Ronnie Burkmier
17:44 12 Oct 21
"I’ve been a Suburban customer for about 3 years. They’ve alway provided good customer service. Even last year at the height of the plandemic with driver shortages they stayed in constant contact with me and worked hard to deliver my propane. As long as propane stays affordable, I’ll remain a Suburban customer."
Jim McCullough
22:29 22 Sep 21
"Glad this company calls /texts/emails often as reminders that I might need a fill-up - life is so busy , and I appreciate that they care"
Linda Abercrombie
23:02 02 Aug 21
"great job, friendly people"
Wayne Hobin
16:01 27 Jul 21
"The man who installed the propane tank and hooked it up to my new generator knew what he was doing. I was surprised how soon the job was done. Also, he was a very friendly employee."
RALPH PRINCE
19:39 16 Nov 20
"I think the service man did a great job, and he was very polite to us, and I was glad to get the tank before it's gets to cold, thanks you so much, Mr prince"
Grady & Anna Prewitt
22:40 11 Nov 20
"Very Friendly Staff from the people I talked with in the phone and the tech that installed the tank. Thank You"
Carmical Hunter
17:02 29 Jan 20
"Great service...highly recommend this company."
Kristine McMillan
16:04 20 Jan 20
"Suburban has always been there when I've needed them. And honestly, I haven't had to call on them much because they are always on top of things. Very organized and ready to serve!"
Maureen Egan
20:59 15 Jan 20
"I called Suburban for a refill on my gas tank and to change the name on my family's account since it had been in my husband's name and he passed away. I received very prompt service on both requests. Very well done."
Julie Callaway
21:58 08 Jan 20
"Everyone was so friendly in the office as well as the deliverers. The day we had our tank installed it was pouring down rain and the guy kept working till he was finished. My husband was out there on the porch talking to him and got a little wet but said the guy was soaked when he finished. The next day they came to fill the tank and once again my husband went out and talked to the guy. He came in and said they were super nice. And what I liked the most is how they worked with us. Great company. we are truly satisfied."
Gil Gerretsen
14:57 23 Jan 19
"I have to voice my opinion that I've always had terrific customer service. Every person I've ever talked to on the phone has been super courteous and helpful. The truck drivers and maintenance guys have been equally friendly. Suburban makes the fuel delivery process a "no brainer" for me and I get fair and competitive rates (yes, I've spot checked now and then). My only wish is that they had the capability to fill my small tanks for the grill ... but alas, they are apparently different fittings."
jo smith
16:33 04 Feb 16
"One year with this co.So far - excellent customer service.Delivery people have been outstanding !FAR better than another co. I WAS dealing with !"
Jennifer Rose
13:47 19 Jan 16
"I love the service I received and Everyone is extremely nice !!I've not had any problems with these guys and they are Best in Upstate !!!"