Greenfield, MA

Proudly serving Franklin County Mass and Windham County Vermont. Providing dependable propane and Fuel oil service for Western Mass and Southern Vermont




Mia Taylor
21:55 20 Apr 18
"I just got off the phone with a woman named Jordan (I never asked how it’s spelled) in the Greenfield MA office, it’s late on a Friday afternoon, she mentioned her computer was having an issue today, despite both those facts she couldn’t have been friendlier or more helpful. Give this lady a raise or something!!"
Andrew Irving
15:08 05 Sep 17
"We've had good luck with Suburban Propane supplying both our fuel oil and our fuel propane. They are prompt and punctual with their deliveries, and are always able to give us accurate times. Sometimes those times are longer waits than we'd prefer, although for a (Very high) fee they're willing to make urgent deliveries if needed. Their prices are comparable to other companies in the area."
amanda coombs
21:20 06 Nov 18
"I have been using Suburban Propane for a couple of years now.When I found out I was pregnant I wanted to make sure my home was safe and warm.Everyone in the Greenfield office has been amazing to work with.After the birth of my daughter we moved to a bigger home.Mary L in the Greenfield office made sure everything was taken care of for our move in so I didn’t have to worry about a thing, except for my beautiful new daughter.I really appreciate that the staff in Greenfield understand I am more than a customer, and my home is more than a stop."
Jared Bouzan
21:05 11 Dec 18
"I recently wrote a review here unpleased with the customer service. I have to say Terry called me and straighten things out. I was overly impressed he called and asked about the issue. This changed my mind 180 on Suburban. I wish more companies did follow up like this. Kudos!"
Carrie Hill
21:59 05 Nov 18
"I am very happy with the customer service I get from Suburban. I usually speak with Mary that works in the cubicle right directly in front of you when you walk in. She is always very pleasant and professional and always tries to accommodate and h elp however she can. Its always comforting to have a kind and professional person behind the desk when you are dealing with paying bills and business type interactions so thats why i am giving 5 stars. Thank you Mary H!"
Art Costa
13:25 25 Sep 19