ADDRESS & PHONE:
7119 Old US 23
Fenton, MI 48430
Providing warmth, comfort and peace of mind throughout Oakland, Livingston, Genesee, and Shiawassee counties with dependable propane service.
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
Forklift Cylinder Service
Remote Tank Monitoring
WHAT OUR CUSTOMERS HAVE TO SAY:
01:47 05 Jan 23
"I'm usually ahead of the game when it comes to requesting a fill for my propane tank. But this past December (2022) I slipped up and waited until my tank was lower than 20%. And then the weather forecast tanked!I called on the weekend before Christmas and was told I'd be scheduled for Friday, the 23rd. EEK! I would be at least 15% by then and the temps were plummeting and the winds rising! I started to panic, worried that trucks would not be out in the blizzard and then I'd be stuck with no propane for the arctic blast.I decided to call Suburban on Wednesday, the 21st, to see IF they could POSSIBLY deliver sooner -- after all, I'm the ONLY one that desperately needed a fill up, right?!?General Manager, Matt, answered the phone pleasantly. I calmly and politely informed him of my growing fear, as well as my concern for their drivers for the impending Friday storm.Matt was very understanding and professional while explaining that he had drivers out on extended hours and they were doing their best to take care of every customer before hell would break loose.I admitted that I may not be the MOST important customer of theirs, and that I understood they were doing the best they could. I thanked him kindly and hung up with fingers crossed.When I got home from work that Wednesday afternoon, I was amazed and ecstatic to find that Suburban had indeed filled my tank that day!!!I was so relieved and GRATEFUL that I would have enough propane (HEAT) to get me through the "blizzard" of 2022 and beyond!Thank you Matt, and Suburban Propane (Livingston County - Brighton, MI) for continually taking good care of me!"
11:52 12 Sep 22
"Tina was very pleasant to talk with and understood my concerns."
06:34 03 Feb 22
"Great people working there! Mary rocks!! Great service."
17:37 18 Aug 21
"When The storms hit Suburban were there to fill up my low propane tank to keep my Generator going . Thank you for the prompt service."
18:32 17 Aug 21
"Such a wonderful experience! We need propane installed from a severe weather power outage. Suburban was able to be out same day! The Tech John was so great and wonderful. Cant thank you enough for the amazing customer service. Customer for life and will tell all our family and friends! Thank you!!!!"
02:41 17 Feb 21
"Service was outstanding!!!From the very personable Jackie..who set up my service...And Ron...who installed that propane tank like butter...Thanks for wonderful service...it is greatly appreciated..."
16:40 27 Jan 21
"We were very pleased and happy with the install of new LP service at our home. Ron Force did our install - he's a credit to Suburban Propane - very experienced, knowledgeable, and professional."
00:32 13 Jan 21
"We had been trying to get our propane filled for WEEKS with Ferrellgas with no success. Finally, as our propane was down to 5% and Ferrellgas advised they didn't know when they could come out, I started shopping other companies. I spoke with Jackie and Tina who were incredibly kind and helpful. The process to sign up with Suburban was easy and they were able to quickly come out to help!"
14:19 06 Apr 20
"Needed some tanks filled during this not so ideal time. The manager worked with me to get a pickup and drop off to maintain the social distancing standards that are in place. Will definitely use this branch again."
16:39 29 Jan 20
"Great company to work with! Has been a painless experience so far. Keep up the great work!!"
20:38 15 Jan 20
"Easy and simple experience transferring to my name"
17:10 13 Nov 19
"Always efficient and quick during deliveries. like your thru the year budget program."
18:43 30 Oct 19
"Always get great service. Everyone is very friendl ."
20:39 25 Jul 19
"Our power was out this past weekend so the generator was running full time. We used so much propane the tank was down to 27 percent. I called early in the morning and a delivery truck was here before it was down much lower. We had a carbon monoxide problem also, and the repairman came at the same time to see if the tank was leaking. Thank you everyone for your help at a very stressful time."
13:35 19 Oct 18
"First off they do recertification on propane tanks fast and cheap very great place."