ADDRESS & PHONE:
4010 US Highway 14
Crystal Lake, IL 60014
Proudly serving all of Chicago with propane for residential, commercial, industrial and temporary heat.
- M - F: 8:00 am - 4:30 pm
- Sa-Su: Closed
Forklift Cylinder Service
Remote Tank Monitoring
WHAT OUR CUSTOMERS HAVE TO SAY:
18:00 25 Jan 23
"I have changed my review! Going from 1 star to 5 The company contacted me about the issue of over charging for propane. With prompt response this issue was resolved!! I'm very satisfied with my service now."
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17:54 28 Dec 22
"We were grateful that you got to us so fast."
15:03 29 Oct 22
"Our installer was very professional and took the extra time to explain the installation process and assist in lighting the pilot flame."
21:26 06 Oct 22
"We switched from a different supplier. Customer service was great from the first phone call. Service has been great. Highly recommend Suburban Propane"
15:50 11 Feb 22
"Suburban had me up and running within 3 days of my initial phone call despite being a small account. I felt like they treated me the same as a customer who will buy much more propane from them. The "no job too small" attitude is very refreshing in today's atmosphere. Some of the other propane dealers wanted to wait until spring (2 months) to get me heat in my barn. I don't need heat in the spring, I needed it now, and I'm so thankful for the speedy response and great customer service. You guys saved the day, and probably my fingers and toes lol."
22:56 05 Jan 22
"Anna, Took care of my billing problem and i paid it the next day. Thank You"
15:49 02 Aug 21
"We called to set up service as we had just purchased the home in the middle of winter. The staff is very friendly. They were quick and efficient. We have the new tank within the week. The whole process was smooth and effortless!"
15:52 02 Nov 20
"Above and beyond personalized and friendly customer service"
21:08 30 Aug 20
"Everyone’s got the same propane right? It’s the ppl that make a difference! Everyone I’ve ever dealt with from the folks in the office to the service manager to the drivers are awesome! The few times there has been a issue I’ll find out after it’s fixed lol all this with me being... well.. just plain bad at keeping up with my tank. They are always beyond helpful, professional , and accommodating! The Entire staff at this location should be recognized ! And corporate I hope you go far beyond a printed award and lunch as these folks go above and beyond for y’all on a daily basis!"
AND THATS THE BOTTOM LINE
19:38 18 Dec 19
"GREAT COSTUMER SERVICE!!"
21:53 17 Dec 19
"Had to schedule a last minute installation and the owner and secretary made it happen on time. They communicate and gave me a time frame was completed. Even the driver stayed in contact. Why can't cable companies do the same thing??"
13:45 25 Nov 19
"Always great service!! We have a long driveway and they always navigate it perfectly. Pleasure doing business with Suburban Propane."
16:41 12 Sep 19
"Been here a few times, never had an issue."
Brian P. Carlson
14:21 23 Dec 18
"I travel quite often in my RV and this company always gets my propane tank properly filled for me so I can be worm and cosy in the cold weather. Then I cook all summer back home. The funny part is that I live in Pennsylvania and always end up getting my propane at Suburban in Crystal Lake, Illinois! !!! Thank you Suburban Propane for keeping me gassed"
20:21 08 Sep 17
"Fast service. Great value!"
18:24 29 Jul 17
"Great place to get your 20# propane tank filled. $16 and you get a free fill after the 3rd tank is filled."
20:00 08 Sep 16
"Great for all propane needs"