ADDRESS & PHONE:
SERVICE AREAS:
Proudly serving all of Chicago with propane for residential, commercial, industrial and temporary heat.
STORE HOURS:
- M - F: 8:00 am - 4:30 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
sean
18:00 25 Jan 23
"I have changed my review! Going from 1 star to 5 The company contacted me about the issue of over charging for propane. With prompt response this issue was resolved!! I'm very satisfied with my service now."
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17:54 28 Dec 22
"We were grateful that you got to us so fast."
Richard Bierman
15:03 29 Oct 22
"Our installer was very professional and took the extra time to explain the installation process and assist in lighting the pilot flame."
Nicholas Opie
21:26 06 Oct 22
"We switched from a different supplier. Customer service was great from the first phone call. Service has been great. Highly recommend Suburban Propane"
Brenen May
15:50 11 Feb 22
"Suburban had me up and running within 3 days of my initial phone call despite being a small account. I felt like they treated me the same as a customer who will buy much more propane from them. The "no job too small" attitude is very refreshing in today's atmosphere. Some of the other propane dealers wanted to wait until spring (2 months) to get me heat in my barn. I don't need heat in the spring, I needed it now, and I'm so thankful for the speedy response and great customer service. You guys saved the day, and probably my fingers and toes lol."
Ken LOUDERMAN
22:56 05 Jan 22
"Anna, Took care of my billing problem and i paid it the next day. Thank You"
Christina Lehman
15:49 02 Aug 21
"We called to set up service as we had just purchased the home in the middle of winter. The staff is very friendly. They were quick and efficient. We have the new tank within the week. The whole process was smooth and effortless!"
Anti Crust
15:52 02 Nov 20
"Above and beyond personalized and friendly customer service"
Keith William
21:08 30 Aug 20
"Everyone’s got the same propane right? It’s the ppl that make a difference! Everyone I’ve ever dealt with from the folks in the office to the service manager to the drivers are awesome! The few times there has been a issue I’ll find out after it’s fixed lol all this with me being... well.. just plain bad at keeping up with my tank. They are always beyond helpful, professional , and accommodating! The Entire staff at this location should be recognized ! And corporate I hope you go far beyond a printed award and lunch as these folks go above and beyond for y’all on a daily basis!"
AND THATS THE BOTTOM LINE
19:38 18 Dec 19
"GREAT COSTUMER SERVICE!!"
Ralph Rich
21:53 17 Dec 19
"Had to schedule a last minute installation and the owner and secretary made it happen on time. They communicate and gave me a time frame was completed. Even the driver stayed in contact. Why can't cable companies do the same thing??"
Laura Rogers
13:45 25 Nov 19
"Always great service!! We have a long driveway and they always navigate it perfectly. Pleasure doing business with Suburban Propane."
Etnan MEOW
16:41 12 Sep 19
"Been here a few times, never had an issue."
Brian P. Carlson
14:21 23 Dec 18
"I travel quite often in my RV and this company always gets my propane tank properly filled for me so I can be worm and cosy in the cold weather. Then I cook all summer back home. The funny part is that I live in Pennsylvania and always end up getting my propane at Suburban in Crystal Lake, Illinois! !!! Thank you Suburban Propane for keeping me gassed"
Mike Eiseman
20:21 08 Sep 17
"Fast service. Great value!"
Lance Neuses
18:24 29 Jul 17
"Great place to get your 20# propane tank filled. $16 and you get a free fill after the 3rd tank is filled."
Mike Poe
20:00 08 Sep 16
"Great for all propane needs"