"Those guys are really professional, courteous, and most important, they keep their appointments and service schedules. I went to them for propane originally but now I also get my heating oil from them. Absolutely 5 stars. Glad to have them"
16:14 24 Aug 20
"Reliable service and consistently clean burning propane, but expensive. I wondered why I got an email several days ago asking "How did we do?" This morning I happen to notice a small crumbled up piece of paper way out in the yard. It was a delivery ticket from two weeks ago!"
19:41 15 Jul 20
"The customer service rep quickly addressed my question and completed the transaction right over the phone. Very nice."
18:09 06 Jul 20
"Very courteous driver. Price is within a few cents of everyone else and they are very reliable."
Luis A. Cuevas
13:33 30 Jan 20
"I Bought my house in 2005 and the previous owner had suburban propane. And I can see why. I kept suburban because of their professionalism. My trust is with them. I highly recommend them."
04:49 12 Dec 19
"The 4 years I have used Suburban have been very good. From the initial set up to timely delivery after placing order. The customer service has been exemplary from the Chester location."
17:59 05 Dec 19
"Always have good services--they are always on time with my delivery"
13:40 05 Nov 19
"Very good company. Great customer service. THANK YOU Lindsay sooooo much!!!"
19:13 20 Sep 19
"Great hot dogs"
15:26 16 Sep 19
"Ran out of propane right before Labor Day weekend. I am on automatic delivery and it's not acceptable to run out. I called them that night and they said they would send someone out as soon as they could, but I had to be home so tech could come in and re-light the fireplace pilot light. Tech came next day, filled up tank, figured out how to re-light pilot and made sure both lines were working. The tech was nice enough. I appreciate them coming out the next day, however, I am on automatic delivery for a reason. Suburban Propane should be re-assessing their delivery schedule system. They always push for having customers sign up for automatic delivery, but this is like the third time we have run out. Not convenient. Hassle to have to wait home for delivery and pilot re-light. They are indeed expensive and the auto delivery scheduling seems to be an ongoing issue. Sigh. Will have to look around..see what other options are out there."
10:22 14 Aug 19
"I had a question about my bill and it was taken care of immediately and to my satisfaction. They were friendly, courteous and efficient. Very happy."
02:43 11 Aug 19
"Had old propane tanks swapped out. Service was prompt, timely and had great communication. After the swap, the company promptly filled the tanks so we could immediately use the propane.Thanks for a job well done."
A Google User
18:51 08 Aug 19
"Suburban Propane is always fast and efficient. The customer service people in the office are friendly and courteous and the guys that come to fill up the tank are quick with getting the tank filled up."
21:42 08 Nov 17
"Quite possibly the best customer service I have ever received! Chris and Patricia were absolutely amazing!"