ADDRESS & PHONE:
SERVICE AREAS:
Providing local sales and service to the Midland of South Carolina centered around Columbia from Lugoff to Aiken and Santee to Chester and surrounding areas.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Jay Horsman
15:22 14 Feb 23
"I was very satisfied with the delivery and installation of the propane tank. Your delivery employee was very knowledgeable and enjoyed watching him complete the installation. I was also very satisfied with the employee that delivered and filled the tank. Was impressed by both of your employees."
Rayneta Chavis
00:54 25 Jan 23
"They are great!! I called on a Monday and by that Friday I had my new tank installed and had gas in my tank by 2:00pm... Suburban propane was truly professional, courteous and prompt!! I can't ask for anything more .. and affordable!!!!!"
v Lawrence
03:19 22 Dec 22
"It was great. The tank was installed at my location within a day or two from signing on . Then the filling of the tank few days afterwards thanks"
Amanda Cobb
18:34 21 Dec 22
"I cannot say enough good things about this company. When another company bailed on us and left us without any heat, Suburban Propane in Chapin showed up and made it happen for us. I call them my Christmas miracle. Thank you so much to a wonderful company with wonderful folks! Thanks, Dustin and Amanda Cobb"
Joe Worrall
20:26 07 Dec 22
"Great service. Tech was professional and very nice. Good old country boy."
PJ Zoe
20:57 11 Nov 22
"I had the most wonderful experience on 11/9 with Jennifer and Trina! They were superhelpful in what seemed like an impossible situation for my senior aged Mom! I wishall customer service people were that kind and thoughtful! Happy Holidays to you all!"
Brian Trapp
17:09 10 Aug 22
"Accommodated me last minute. On Time. Service Tech Tony was amazing as well as their staff that I had to talk to over the phone (no wait times!)."
Linda Benjamin
12:25 04 May 22
"I appreciate the job you've done. You made sure everything was in working condition, to make sure my family was safe. Thanks!"
James Armstrong
13:27 23 Mar 22
"Very professional, kind and considerate."
Carl Stimson
21:34 28 Feb 22
"Billy came out and looked to see if we had any options to increase our propane supply with an additional tank or underground tank. After his assessment we decided to stay with the size we have. However, we did switch from Palmetto to Suburban. The reason for that is when I asked Palmetto they said I didn't need a larger tank without coming out to see if it was possible. That was disappointing so, we are now Suburban customer's."
Robert Livingston Jr
17:52 11 Feb 22
"Most excellent service. Mary Beth in the office is very helpful and friendly. Hunter that set the tank was as nice and friendly as he could be. Patrick that filled the tank was also as nice and friendly as he could be. On a scale of one to ten I would give the people at Suburban in Chapin S.C.a twelve."
Mark Richardson
16:25 16 Nov 21
"Johnny on the spot! Excellent service and fast, efficient technical support. Could not be more pleased!"
Larry LeFevre
15:38 07 Oct 21
"Very easy and nice to deal with. The tech was extremely kind an knowledgeable."
Debra Todd
00:23 08 Sep 21
"I have been with a suburban for 21 years. Everyone who works at Suburban is top notch & professional. I love being able to talk to the hard working ladies in the Chapin office like Cindy, MaryBeth & Jean. They are all so caring. It is a delight to speak with any of them. They listen & address my concerns and requests. They will continue to have my loyalty."
Gayle Poppell
14:28 17 Aug 21
"We have had the pleasure of working with Suburban Propane since 2015. They are an honest and reliable company. THANKS to the entire staff and Rusty Redmond in the Chapin SC office!"
Katie Comalander
00:46 16 Jun 21
"I had the best experience with getting my old tanks recycled, and getting them replaced with new ones from suburban propane. Mary Beth in the chapin office made it a breeze to set up my appointment with Jeff to fix my gas range oven, and then followed it up with Jimmy replacing my equipment, while taking the old out to recycle.Jeff was AMAZING. Super nice guy who knows his stuff! I am so happy that I have a gas technician in the area!Jimmy was hilarious and such a joy to be around. He was done within a matter of minutes and is just an all around great guy!Mary Beth, Jeff, and Jimmy,Thank you for putting my mind at ease during this whole process that I knew nothing about. Y’all went above and beyond and I am so glad to be your customer."
Seth Downie
12:49 14 Apr 21
"Rusty, jimmy, and Mary Beth were great to work with. From first conversation to installation and fill was less than 3 days. Amazing service. Highly recommend."
Dana Fedorski
22:55 03 Apr 21
"I am so thankful for this company. We have been customers for over 10 years and have never had one complaint. Recently we ran out of propane for some unexplained reason and the nicest man came out to fill it up on a Saturday night so we could have hot water for Easter morning! So very thankful!!"
Kenneth Threatt
22:20 08 Jan 21
"Tank was filled past full marks. Been using gas logs for 4 days and still shows past full. Office said I would be fine. Hope gauge returns to an actual reading soon. Rusty from Suburban propane came out and checked gauge out. Little giggle of the take and gauge returned to normal. Was just a little malfunction he set straight. After he explained my mind was at ease. Thanks Rusty!"
Dan Baxa
12:24 29 Oct 20
"I have no complaints at all. My bill is always low, I never go below 75% fuel. My driver is nice and has educated me on a lot of things about my tanks and hookups. I recommend Suburban Propane to a lot of people I know."
Lynda Kuntz
19:39 28 Oct 20
"Most dependable delivery service and office personal are very helpful and polite."
Tammy Wise
08:48 22 Oct 20
"Quick service, pleasant staff. Up to date with technology. Great to deal with!"
john ehrlich
18:20 21 Oct 20
"Great service and good prices !"
Kristen Coulter
21:05 05 Oct 20
"When I needed to pay my bill using installments because of the pandemic, Suburban Propane quickly addressed my issues and made it happen. I've been a customer for about 25 years. I've never had this need before, and they didn't even question me on it. They just made it happen. I was grateful that they made the experience so painless. Thank you!"
Tom Hampe
21:21 09 Mar 20
"No problems here! Called and ordered a delivery and they delivered on time with no problems."
Maureen Kreitzer
18:36 12 Feb 20
"Suburban Propane has great customer service. From the people who answer the phones to the technicians who came out, I have been very pleased."
P Sawyer
14:23 14 Dec 19
"Office staff and delivery man were helpful and professional. Delivery man took time to explain how the tank works and safety precautions"
Richard Eckstein
21:16 13 Dec 19
"The folks at Suburban are just good people to work with. I have always referred my questions to Jeannie who is in the office at the Chapin Branch. She is delightful to talk with and will listen to your every need.Also, Patrick is a super guy who delivers the fuel. He has a great personality and is there to do his job. He always has time to say hello and ask if he can do anything for his customers.Regards,Richard M. EcksteinChapin, S. C. 29036"
Dr. Herbert Bailey
02:34 12 Dec 19
"Very impressed that I received service the same day that I called. However, I had run completely out of propane which shouldn’t have occurred since it should be monitored with my budget plan.HB"
Shirley Foxe
00:27 01 Dec 19
"My propane was delivered two days earlier than promised. Thanks 🙏🏾 for the quick service."
Virginia Davis
11:43 09 Jun 17
"Excellent customer service. Quick delivery of our tank to our RV park. They also fill tanks at office, but would call first to make sure qualified tech is there to do it. "
B Stone
22:52 30 Apr 17
"Nice folks"
Jeff Schaffer
20:58 07 Oct 13
"Great customer service, Anytime I have a problem I call them they straighten it out immediately.Very happy with their service and pricing. I've been with them since 2002 "