Q4 2019 Suburban Propane Partners Results Conference Call is Scheduled for Thursday, November 14, 2019 at 9:00 AM Eastern Time.

Please click HERE for more information.

Athens, TN

Providing local sales and service to Eastern Tennessee including Chattanooga, Cleveland, Athens, Cookeville, Knoxville, Smokey Mountain Region and surrounding areas.




Randy Fisher
14:56 09 Feb 16
"John did a great job connecting our grill, fire pit and outdoor heater on our deck. Good over-all customer service."
brian dudley
10:17 13 May 17
"Customer service is their main concern."
Lonnie Mabley
22:23 20 Jan 19
"Our church has been dealing with Suburban's Athens, TN office for 19 years. We have an elderly member and his wife (about 90 years old) that bought a home last year and as heating season was coming on they tried to get propane delivered to their home. The wife has terminal cancer and without propane for heat they have only had a space heater and heating pad to help them stay warm, and they have not had a functioning hot water heater. The couple own their own propane tank and for three months they have tried to get three different companies to deliver propane to them, but have always gotten the same answer, "our regular customers come first." One company made some feeble attempts to schedule a delivery, though after their driver had been out sick they indicated that they were behind in their deliveries due to his illness, and continued to delay. With temperatures forecasted to be only 19 degrees by Sunday night , I grew more concerned. As the Head Deacon for our church, at this point I jumped in to see how I might assist them in getting a propane delivery. Last Thursday morning I called the Athens office and explained the situation, but was told that they could not test the tank and lines for leaks until Friday afternoon. They indicated that it would be difficult and perhaps impossible to guarantee delivery by Friday evening, but that they would try their best and deliver gas as soon as possible thereafter. Imagine my delight and surprise to get word about 3:30 PM Friday afternoon that although the tank had a leak, they had hooked up a temporary tank and that our member now had heat and hot water! This was an answer to many prayers! What a wonderful outcome! Thank you Suburban for your concern and compassion for this elderly couples need, and for your dependability, your diligence and your timely assistance. You made their day and ours too!Lonnie M, Benton SDA Church"
Neal Davis
14:12 10 Oct 19
"The service people working out of the Cleveland, Tennessee office are friendly, considerate, helpful, thorough, and highly competent. We have only had excellent service from them, beginning with delivery and installation of the underground storage tank and continuing through all subsequent deliveries. The office people working in Cleveland also have been exceptional in all my conversations with them!"
Betsy Deacon
18:49 08 Oct 19
"Driver was extremely amiable. My driveway is really bad, and when that was mentioned, he said he had seen worse. He also said the branches across the driveway had been improved, though its been a year since we cut them. I was hoping he wouldn't come for another few weeks to give me time to fix things. Now I am soooo relieved and he was so kind."
Dick and Anne Parkhill
19:34 18 Sep 19