Asheville, NC

Providing local sales and service to Western North Carolina including Asheville, Morganton, Mars Hill, Cherokee, Hendersonville, Waynesville, Marion and surrounding areas.




Leigh-Ann Laney
02:40 04 Mar 18
"Just have to say how thankful we are to Tony and Coker at Suburban here in Asheville. After filling our tank earlier in the day, these two amazing gentlemen came after hours to troubleshoot our furnace after we smelled gas and couldn't get the furnace to cut on. They were here until almost 10PM and they were so nice and helpful and get us up and running. We're sleeping in a warm house thanks to them. Thanks for the excellent service!"
Gina S
15:49 02 Dec 17
"The customer service was excellent! I have had a few issues with having a tank brought to my travel trailer. Gilbert has been so gracious and patient in rescheduling multiple times to have the work done. They have the friendliest technicians that have gone above and beyond to answer every one of my questions which made using an RV propane stove less worrisome. This company and its employess have a genuine regard for my safety and well-being. I appreciate them and the fact that they take pride in their work and did such a great job handling all of my requests!"
melissa whiteside
13:44 12 Mar 19
"Amazing Experience!! - My grandmother and I worked with Michelle (in the office) and Greg (for installation) and both were absolutely amazing with the installation of her new LP Fireplace! - they answered all of our questions promptly and with care. We talked with several different companies and found that Suburban Propane had the best customer service out of any in our area. Thank you again for the unbeatable service!!"
Melissa Jones
16:03 12 Mar 19
"From start to finish Suburban Propane has been amazing to deal with. We did have the best delivery driver ever but sadly he resigned and our new one is not quite as good but Michelle in the office is just so wonderful to deal with that it makes up for any small issues we've had. All in all they are truly a great company . We have them at two properties with no regrets."
Amy Castellani
19:32 11 Mar 19
"Never a complaint have been using going on 16 years. Reasonable prices, always comes in a timely manner when we call. Friendly customer service and easy online payment options."
Danielle Barber
15:55 13 Mar 19
"The customer service provided by M Ball from the Asheville office is exceptional. I was a customer of Suburban Propane in Raleigh NC for 15 yrs and now in Asheville, NC for almost 5 years. I stay because of the great service of the office staff. Thanks for the helpful, and cheerful service."
Treva Redmon
00:04 12 Mar 19
"Tonya Hicks is very competent, returns calls and is very pleasant and treats us, the senior citizens with respect. She is the best!!"
Donna Banks
12:57 22 Mar 19
"I am on a payment plan that keeps changing without enough notice. There is no consistence with billing. Do like the power company and only change the payment plan once a year not every other month."
bob gelder
15:38 16 Apr 19
"I called on what must have been a busy Monday morning. The customer service representative was not hurried. She listened to my question, researched the issue and resolved it in a most pleasant manner. So enjoyed the interaction with her."
Larry Caudill
18:10 16 May 19
"I used Suburban for a couple of years. I received good service with no problems. Their price was very good but they increased their price so much that it was necessary for me to go with a company with much better pricing."
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