"The office staff have been great to work with from day one. The service is prompt and delivery people are pleasant."
03:22 07 Jul 20
"The new business hours are a bit restrictive.The new 100LL delivery nozzle diameter is almost too large to fit in most plastic fuel cans. There is little room for air to escape when fueling the cans.The friendly staff does a great job."
21:24 24 Mar 20
"An amazing level of customer service! Katherine could not have been more helpful and accommodating. She and their warehouse team went above and beyond to make sure we were equipped as we prepare to self-isolate at our cabin. We will never fill up anywhere without a Suburban tank again. Customers for life!"
02:10 10 Mar 20
"I participated in the Fairbanks Alaska fireplace change - out program with the Woodway in Fairbanks, with them removing the old stove and then installing my propane fireplace. I was told that Suburban Propane was suppose to be here at the same time or within the next day or two, but it didn't happen until the following week. Suburban worker did show up for initial look at New fire lace and determine the spot where the 100 gallon tank was going to sit. I was told that their worker who lives in Fairbanks quit working for them. Suburban Propane sent a worker from another part of the state to replace worker that quit. Due to the worker quoting , things seemed to be messed up totally. I had to call the Anchorage office constantly, trying to figure out their plan to get my work done at home. I had a new propane fireplace that I could not use for over a week. They did deliver my propane as schedule over the phone."
21:55 29 Nov 19
"Always a pleasure to talk to the Anchorage office. Such nice people! Propane is always on time when ordered. Great experience, once I started calling the Anchorage office!!!! Awesome customer service, you can hear them smile. That's service!!! Thank you."
21:43 28 Sep 17
"Great customer service"
06:44 16 May 17
08:31 08 Apr 17
"Helpful and pleasant. I needed camper bottle recertification."