How to Switch Propane Companies

Switching propane providers may seem complicated, but the process is easier than most homeowners expect. When you choose a company with the experience, safety standards, and customer support to guide you, the transition can be stress-free. At Suburban Propane, we’re proud to offer a safe and simple way to switch propane companies. Here’s how.

Before You Switch: Know Your Tank Situation

Before changing providers, it’s important to identify whether you own or lease your propane tank. This determines the steps you must take and how quickly the switch can happen.

If You Own Your Tank 

If you own your tank, switching providers is straightforward. Ownership gives you the freedom to choose whichever propane company you prefer. Suburban Propane can perform a safety inspection, helping ensure your tank and system meet applicable safety standards before setting up your account and beginning automatic deliveries. Because no tank removal is required, the transition is fast and easy.

If You Lease Your Tank 

If your current tank is owned or leased by another supplier, our team will coordinate installation of your new Suburban Propane tank using an established transition process to help minimize any interruption in service. In most cases, our technicians will install the new tank before disconnecting the existing one. Once your new service is fully operational, you may resume normal use and notify the former supplier to arrange retrieval of any third party–owned equipment.

The Switching Process

Switching to Suburban Propane is easy. Follow these steps to help keep your home comfortable and minimize disruption to your energy supply during the transition”.

Contact Suburban Propane

Reach out to us to discuss your propane usage, delivery preferences, budget, and tank needs. Our team will provide a quote tailored to your household’s needs, assist with account setup, and explain what to expect during the transition. Whether you choose to lease or purchase a new tank, our experts will coordinate scheduling your new installation and service. 

New Tank Installation 

After your installation is scheduled and your first delivery date is confirmed, our trained technicians will install and connect your tank safely and efficiently. Once everything is set up, we’ll perform a system check and deliver propane, so your tank is ready for immediate use, helping keep your home warm and powered year-round.

Notify Your Current Provider for Tank Removal

Once your new Suburban Propane tank is installed and service is active, contact your current provider to let them know you’ve chosen a new supplier. If your previous company owns the tank, they can arrange for its removal and finalize any remaining account details to help ensure a smooth, hassle-free transition.

What Makes Suburban Propane Different?

Choosing Suburban Propane means choosing reliability, safety, and customer support backed by decades of experience. Homeowners trust us because we offer:

• A nationwide network with local service you can count on
• Skilled technicians who prioritize safety and proper installation
• Flexible delivery options, including automatic refueling and emergency service
• Transparent pricing and helpful budget payment programs
• Fast response times and dedicated customer care
• Easy online account management for both new and existing customers

From your first call to your first delivery, Suburban Propane is committed to making your switch as smooth as possible.

Make the Switch to Suburban Propane

Ready for better service, clearer pricing, and dependable delivery? Switching propane companies starts with a simple conversation. Contact us today to discuss your propane needs, get a free quote, schedule tank installation, and begin enjoying the benefits of Suburban Propane.

Switching Propane Companies FAQ

How much does it cost to switch propane companies?

Costs to switch propane companies vary depending on whether you own your tank or lease it, whether a new tank needs to be installed, and any outstanding fees owed to your previous provider. Many homeowners experience little to no cost beyond standard installation and inspection fees.

How long does the switching process take?

With Suburban Propane, we make switching propane companies simple and seamless for our customers. Once your installation day is scheduled, the process typically takes just a few hours to complete. While overall timing depends on scheduling availability and tank ownership, we coordinate installation first to help ensure a smooth transition with minimal disruption.

Will I have any service interruptions?

Service interruption is typically minimal and limited to the installation period, helping ensure a smooth and seamless transition to your new propane service.

Do I need to be home during the switch?

Yes. A homeowner or authorized adult should be present to provide property access. Our trained technicians will then complete the tank installation and final system checks to ensure safe operation.