Aubrey did a wonderful job installing my gas tank. VERY PROFESSIONAL!!!!GREAT COUSTOMER SERVICE SKILLS

Candice, Stacy, and Aubrey were all wonderful to work with. After having a very bad experience with Scott Petroleum we were very frustrated and soon to be without heat, hot water, or a stove for over a month after moving into our home just a week prior. Candice was able to work quickly and thoughtfully to ensure we’d have propane at our home within the week, ensuring next day service. Stacey was able to share the struggles we were facing with Scott with a technician and got us a brand new propane tank same day, within hours of our call, all without charging us any insane fees, they just made sure we were taken care of and could continue to take hot showers at home. Aubrey was the technician that came to install the new tank. Not only did he install the tank quickly and without issue, he also moved the tank to a safer location, and made sure we had oil to get us through to our next delivery. He then went above and beyond by explaining to me how the propane would work (new to propane as I am) with each of our appliances, ensured everything was back up and running, and was kind as could be while doing it.

Our tech Aubrey from Suburban propane was so helpful in getting us connected he went above and beyond to make sure we could be connected as soon as possible. He was very professional and we are so glad to be Suburban Propane Customers and we look forward to working with them.