ADDRESS & PHONE:
SERVICE AREAS:
Proudly serving Northwest MS and Southwest TN including Desoto, Tate, Marshall, Tunica, Coahoma, Grenada, Quitman, Sunflower, Tallahatchie, Yalobusha, Panola, Benton and Lafayette counties. This office also serves the greater Memphis, TN area.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Latunya Hubbard
18:03 30 Mar 23
"Aubrey was an excellent service man. Very prompt and formative every step of the way. After having a terrible experience with F O James, they came promptly and was very professional. I would highly recommend!! Thanks for all you've done."
Robert Dean
16:56 09 Mar 23
"Aubrey serviced our tank and is one of the nicest guys I’ve met. He did a wonderful job which didn’t take too much time at all. Highly recommend Suburban Propane."
B
22:28 27 Feb 23
"Candice, Stacy, and Aubrey were all wonderful to work with. After having a very bad experience with Scott Petroleum we were very frustrated and soon to be without heat, hot water, or a stove for over a month after moving into our home just a week prior. Candice was able to work quickly and thoughtfully to ensure we’d have propane at our home within the week, ensuring next day service. Stacey was able to share the struggles we were facing with Scott with a technician and got us a brand new propane tank same day, within hours of our call, all without charging us any insane fees, they just made sure we were taken care of and could continue to take hot showers at home. Aubrey was the technician that came to install the new tank. Not only did he install the tank quickly and without issue, he also moved the tank to a safer location, and made sure we had oil to get us through to our next delivery. He then went above and beyond by explaining to me how the propane would work (new to propane as I am) with each of our appliances, ensured everything was back up and running, and was kind as could be while doing it."
Andy Stogner
19:04 24 Jan 23
"Josh and Candace were very helpful in getting our new propane service. Josh was very thorough and wanted to make sure we were happy with the new tank installation. Candace explained everything on the front end and was ready to answer any questions I had."
Rachel Taylor
13:01 03 Jan 23
"I am so happy with Propane service. My needs are anticipated so I never need to worry about being without gas. I am also happy with the payment plan that allows me to pay on a regular basis so that costs don't wreck my budget. Suburban Propane is doing an excellent service. Rachel Taylor"
Devin Jackson
03:32 28 Dec 22
"Aubrey did a fantastic job. He found a leak that’s been costing us money for a while and we didn’t even know it. Now we can get it fixed and save big time. And it was cold outside. He’s a trooper."
Courtney Boyd
15:41 21 Dec 22
"Aubrey had excellent customer service and provide great advice. Also, provided assistance in get my rear door upgraded to conserve more heat in our home."
Janalisha Heard
18:24 19 Dec 22
"Aubrey came to service my mother and did a great job. He answers all of our questions and we are satisfied right before the wintry mix."
Michael Dowd
16:58 23 Nov 22
"Aubrey was a great technician, His performance was excellent, a very professional Guy. I give 5 stars for great customer service !!!!"
Ayondria Mitchell
16:11 16 Nov 22
"Aubrey had very Great Customer Service. Skills and was Very Helpful and explained everything I needed to know,"
Monica Wrenn
16:27 10 Nov 22
"Aubrey came and set up my tank very nice and professional man.He made sure I had my service done so I could cook Thanksgiving dinner"
Thomas Hassell
19:18 08 Nov 22
"Aubrey was very professional and great at installing my tank ! I give him 5 stars for excellent customer service!"
Kenneth Cook
17:35 28 Oct 22
"Awesome Job!! Aubrey was very professional and friendly. He addressed all our questions and we're very pleased with the Awesome service he provided! Keep up the great work ,Aubrey 👍"
Barbara Harrison
18:06 24 Oct 22
"Mr.Aubrey he did a good job checking my system he is a very professional and a kind person"
Maggie White
20:59 20 Oct 22
"Excellent service! Aubrey was incredibly kind, efficient, and professional. Highly recommend!"
Shiann Haywood
18:30 12 Oct 22
"Aubrey camed out to install my propane gas and I was very happy with him cause he greeted him as the installer and he walked me through what his job was and he assured me everything was going smooth and when he was finished on the outside he camed inside and checked to make sure everything was working properly... I give him 10 stars 🤩🤩🙏🙏.."
mike henry
19:57 12 Sep 22
"The technician, Aubry, was quite cordial and veryprofessional. I give him 5 stars"
KATHALEEN MEAD
16:06 27 Oct 21
"The delivery person was super nice. Very friendly. Our delivery was scheduled & it was on time."
Leo Andreoli
17:05 07 Sep 21
"When I called in to order my propane they was very helpful in getting me the best price and setting up my delivery time. The driver made the delivery on time. Thanks for your Great service.."
Leah DePriest
01:59 08 Feb 21
"Aubrey was friendly, explained the problem and came out on a Sunday night! Great customer service!"
Stephanie Stephens
20:17 04 Feb 21
"Aubrey came out right on schedule! He promptly got to work delivering our tank and we must say, he was swift and accurate! It was impressive to watch him work, he has perfected his craft! So far, very impressed with this company!"
Wayne Ridenhour
19:12 23 Dec 20
"Always have great service from Suburban Propane"
Misty Burrow
16:20 28 Aug 20
"All of the people are so very nice and helpful!"
A A
18:19 16 Jun 20
"Very nice people. Good prices and quick delivery."
Judy Armstrong
21:53 13 Feb 20
"Everything went great but I would like to mention a reactivating fee was brought up & I like to say if you fill your tank & it takes a year & half to 2 years to use it why would you be charged an reactivating fee, that’s not fair. I was not charge a fee but if they had I’d immediately change gas companies!!!!"
Brandi Massey
19:10 16 Dec 19
"You went above and beyond on this as, you have done for us since we became your customers. Thank you for valuing your customers the way we value you. Blessings!"
Abigail Di Salvo
18:30 06 Dec 19
"Account rep (Kat) and field staff were all very responsive and helpful. I needed extra assistance with paperwork and my account rep was responsive immediately, and went above and beyond without issue. I can't thank her enough! Great service and team."
Debra Young
18:07 03 Dec 19
"delivered as promised, polite and friendly service person"
emily johnson
16:31 10 Sep 19
"Fast and knowledgeable staff, got my tank set faster than I thought and went out of their way to assist me with my heater."
Emily Johnson
16:17 10 Sep 19
"Very good prices on propane when you lock it in during the summer."
wendy singleton
18:37 07 Apr 15
"They answer my calls quickly. Melanie solves my problems easily."