very good service

After having many issues with Suburban when only speaking to customer service reps and the secretary/scheduler, I was able to get into contact with a manager, Adrian, who helped to escalate my concerns. When multiple of my service appointments had been moved and cancelled, Adrian and Phil helped to facilitate a quick fix of my gauge and fill my underground tank. Although I at first doubted that Suburban could provide quality service and was thinking of leaving to initiate service with a different propane company, Adrian and Phil have provided the quality service that was needed for me to stay with Suburban Propane. Thank you so much Adrian and Phil!!

I am happy with the service I received during my last refill. The driver was timely and provided professional service. The Customer Service representative was very helpful in ensuring my Customer Appreciation discount offer was honored. This resulted in a much needed savings on my propane bill. I appreciate the excellent service I received from Suburban propane.