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Don’t miss out on locking in a fixed rate for your energy needs. Our Prebuy Program offers you convenience, peace of mind and includes Automatic Delivery so you don’t have to check your tank, call for a delivery or worry about running out of fuel.

Logging in to My Account portal is the easiest way to enroll. You can also review your account, order fuel and more.
As a reminder:
  • If you are registered in My Account portal, you will receive an email with a link to your 2025 Prebuy Addendum/Agreement.
  • If you are not registered in My Account portal, you will receive in the mail a 2025 Prebuy Addendum/Agreement.
  • The 2025 Prebuy Addendum/Agreement will be the same type plan that you chose in 2024, with this year’s gallons calculated based on your average usage over the last 24 months.
  • For a budget starting in July, there will be 11 monthly payments, and for a budget starting in August, there will be 10 monthly payments.
Please note July 11th is your last day to enroll. After this date, we will not be able to extend this offer.
If you choose not to agree by clicking the "Decline" button, you can:
  1. Return to the main page
  2. Select the Plan Enrollment Tab, and view other Prebuy plan options
  3. Create a new agreement by clicking on the Next Step button next to the chosen plan
  4. Enter the gallons, click Next, and select your payment plan option
  5. Scroll to the bottom of your agreement, check the “I Agree” box, and then click on the “Submit” button
  6. After accepting your Prebuy agreement, the system will go to the Make A Payment Screen. You will need to pay the Total Amount Due listed in your agreement by using the available payment methods.

To discuss other Prebuy plans that might better meet your needs or make changes, please get in touch with your local customer service center before the deadline of July 11, 2025.

Peace of mind
with dependable
fuel supply, when
you need it

Suburban Propane bobtail truck

COMMUNITY

700+

Locations providing exceptional service to local communities across 42 states

EXPERIENCE

95+

Years serving our customers and their communities. Customer satisfaction since 1928

CUSTOMER SERVICE

3,300+

Dedicated employees ready to assist you with quality service for all your fuel needs

RELIABILITY

24/7/365

We are here for you with customer service representatives standing by to take your call

Become part of the Suburban Propane family and enjoy our unwavering commitment to safety and customer satisfaction.

Please call us 24/7/365 at 1-800-PROPANE

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