ADDRESS & PHONE:
SERVICE AREAS:
Proudly providing dependable propane service for Auglaize, Allen, Hardin, Mercer, Darke, Shelby, Van Wert, Marion and Logan counties in Ohio.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Trevor Talley
15:15 17 Nov 22
"As a first time trailer owner, these guys were great about explaining the opening and closing, and automatic switch over process for my propane tanks. They are also the only company that I could find to lease 50 or 100lb tanks for my trailer park at Indian Lake, OH."
Di Burk
15:25 27 Sep 22
"Office staff cordial, knowledgeable and answered all questions for setting up a new service. ✅ Scheduled a tech to pressure test and look over equipment. ✅ Main office notified and prepayment arranged. Not happy about that. ☹️ Guestimate was off. Would prefer to pay after delivery. Delivery was scheduled for the same day and arrived as scheduled. ✅ Seems competitive pricing."
JP Harris
01:43 17 Nov 21
"The staff at the Wapok offices are fabulous! Ultra friendly and very helpful. Was considering changing suppliers this coming summer but their customer service won me over and now I plan on staying."
Tim Brookman
14:22 27 Oct 21
"Tech called half hour before showing up, made the hookups and tested for leaks then he checked all attached appliances to confirm they worked. Gas logs wouldn't come on so he changed the batteries in our remote and in the controller and confirmed the logs would come on at the set temperature. Very happy with the installation!"
Deborah Thoma
20:06 15 Jul 20
"Disappointed that most time we order propane we are not charged correctly and have to reach out and call to get bills corrected to the correct pricing.Service of delivery is good, continue to be disappointed that they cannot figure out how to invoice at the correct price."
K P
15:01 26 Jun 20
"The nicest people and the best service! Highly recommend!! I was completely new to using propane heat and Holly, Donny and Sterling helped me through the whole process! They are so sweet, patient and helpful!"
Debbie Karn
17:40 19 Feb 20
"I love your fast service and your personal. The only thing I don't like is the website. Can't pay my bill even though I set up everything"
VALERIE STEINMAN
16:13 11 Oct 19
"I experienced awesome customer service along with the excellent delivery installer quality and service. Outstanding over all service,cost per gallon for fuel was way below other companies.Thank you Suburban for All your kindness and services"
Jerry Jerome Anderson
17:53 29 Jul 19
"We needed an extra tank for our work and they got us one in 36 mins flat. Great company would recommend 10/10"
Mark Wilson
19:02 22 Apr 19
"Delivered promptly when called and answered several questions I had for future tank cylinder exchange due to a faulty gauge, was told they will replace when the yards dry up so as not to damage the lawn. Very courteous I think."
Mitchell Wood
15:16 17 Apr 19
"Service guy (Greg) was excellent! Very Helpful and stayed till everything was up and running!"
Debbie & John Schuettler
13:37 08 Apr 19
"Delivery service man is very polite and professional"
James Rhodesj
01:49 26 Mar 19
"Great service from Suburban Propane."
John Sands
17:37 25 Mar 19
"Very great place with auto delivery and auto monthly payments, fantastic service!!!"
Tara Fulker
00:22 15 Mar 19
"We recently moved to a new home that had propane. We have never had propane before so the technician took the time to show us how our furnace and gas fireplace operated. His name is Robert and he was so knowledgeable, polite and patient. The other technician put in a new regulator in because the one we had was very old and dangerous. We are so happy with everyone that we had contact with and look forward to many years of service."
Tara Fulker
00:22 15 Mar 19
"We recently moved to a new home that had propane. We have never had propane before so the technician took the time to show us how our furnace and gas fireplace operated. His name is Robert and he was so knowledgeable, polite and patient. The other technician put in a new regulator in because the one we had was very old and dangerous. We are so happy with everyone that we had contact with and look forward to many years of service."
Desiree Tosatto
22:12 11 Mar 19
"Excellent Service!"
Terry Bowles
21:50 26 Sep 18
"Don at Suburban Propane went out of his way to help me in a very difficult situation! Excellent service, kind words and professionalism that really stood out."
Adam Meyer
18:30 11 Aug 16