"Prices are high and fees for inspections if you run out are outrageous. This does appear to be industry wide though. I still can't understand how running out requires a leak test. They did make arrangements for an "emergency " delivery but it was very expensive. The billing is old and outdated and there needs to be updated formats so it is easier to understand. I guess if someone needs propane it is just the price of doing business. With all the technology today a simple meter that could be read remotely would be awesome. With anything new there is a learning curve and I will be more on top of monitoring from now on."