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SERVICE AREAS:

Proudly serving Gilroy, Morgan Hill, Hollister, Salinas, Carmel Valley, Big Sur, Pebble Beach and surrounding areas.

STORE HOURS:

SERVICES OFFERED:

WHAT OUR CUSTOMERS HAVE TO SAY:
Brent Naseath
08:31 25 Jan 23
"Propane prices are insane but they offered special programs that really helped and they were very interested in maintaining a relationship, even for a lower-use customer."
greg wirth
16:05 18 Jan 23
"When we ran our generator for days and days during the storms, we got dangerously low on propane. The call for an early delivery was handled with patience and compassion. Even though they were reluctant to drive up our dirt road when it was sooooo wet, they did so, and got us up and running again. Great service all around!"
Robert Schreiber
18:30 21 Dec 22
"Suburban propane was pleasant to work with they explained everything very well and were prompt in delivering their service."
Geno Romano
20:24 27 Aug 20
"They made a delivery to fill my tank,, through fire closure, to keep my generator running. They are hero's in my book. Can't thank them enough."
Susan Morse
17:59 20 Feb 20
"Staff at the Marina office were very helpful and responded quickly to our needs. The Driver, Gus was also extra helpful in getting to us quickly and figuring out how to get everything turned back on after we ran out of gas (our fault). We have had Suburban Propane for years and they have always given us excellent service."
Lee Blitch
22:05 16 Dec 19
"Using service for many years. Service always good."
John Rodriguez
20:07 02 Dec 19
"Christian and his partner blew us away with their customer service.Thank you very muchJewel and n ok bn"
Scott H.
02:01 14 Dec 18
"Wow wow wow these guys are awesome. We went in trying to DIY our mobile homes propane (bad idea). And the staff politely helped set us straight. We worked with Elisa Who gave us 100% of her patient attention, and very thoroughly explained our options. (Elisa is a very talented and skilled salesperson in the best and positive sense of the word) We signed up, and 2 days later our shiny new baby propane tank arrived! Ben (3rd generation propane!) and his trainee Basillio were friendly, professional, and genuinely AWESOME. They tested the entire system, all appliances, and were on their way.(Who knows maybe we bumped it?) but later we had a small leak detectable so I called the office and was able to speak directly with Elisa! Ben came right back out same day(end of day) and fixed it! Ben is also currently working with the new government HCD inspector to supply the proper gauge (although odd, but inspector gets what inspector wants). Meeting the inspectors demands also means 2 more trips all the way out to our rural location at no cost to us.We find it hard to find not only competent, but friendly (whoa! Asking a lot!) service people but man the whole team at Suburban Propane really surprised us. We are DEFINITELY using them for all of our future propane needs!"
A FreeMan
15:16 01 Apr 18
"Thank you for your professional service. I rolled into the office, just before closing time on Friday and just missed the technician who fills the tanks.The Secretary was very kind and considerate to call another facility and set me up for refilling both my 10 gallon tanks!Wonderful Customer Service!Thanks Again!"
Oscar Catiggay
22:19 08 Dec 16
"Cheap propane compared to those swap cages around town. I have no complaints."
Tom Gould
14:48 23 Jul 16
"Very friendly and courteous on a busy Friday afternoon"
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